- Coinbase (Austin, TX)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your… more
- TEKsystems (Round Rock, TX)
- …and cloud-based tracking platforms + General troubleshooting and technical support capabilities Qualifications + Intermediate-level experience in customer ... service-level agreements (SLAs). This position is ideal for individuals with strong customer service skills, excellent communication abilities, and a desire to build… more
- Oracle (Austin, TX)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level… more
- Google (Austin, TX)
- …and drive production. + Work as part of a team that globally ensure 24-hour customer support . This will include a need to sometimes work non-standard work ... a part of a global team that provides 24x7 support to critical customer workloads deployed on...for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) . Google is a global company and, in order to facilitate efficient collaboration and… more
- Caterpillar, Inc. (Irving, TX)
- … customer trust and digital agility. + Partner with UX, marketing, and customer support to create intuitive and consistent user identity experiences. **What ... are building a better world, so we can all enjoy living in it. ** Customer Identity and Access Management Product Owner** **Role Definition:** We are seeking a… more
- Amazon (Austin, TX)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in… more
- Kyndryl (Dallas, TX)
- …In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted ... solutions that cater to the unique needs of each customer . Collaboration is key, and as an Account Management...chance to work with a leading global IT services company . **What We Offer** + Competitive salary and benefits… more
- Enverus (Houston, TX)
- …issues is essential to performance. Relationship building across all tiers of the company and the customer 's team is required. Primary Responsibilities + Build ... Customer Success Manager - Power and Renewables Why...the world. We are the most trusted energy-dedicated SaaS company , with a platform built to maximize value from… more
- Liberty Utilities (Hawkins, TX)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, 02721St-Damase, ... achieve it. **Purpose** The Manager of Voice of the Customer is responsible for developing and executing Liberty's Market...and implement process improvements based on data insights. + Support the Manager of Data Analytics and Manager Voice… more
- Natran Green Pest Control (Houston, TX)
- …possible experience. + Real Impact - The success of your team directly drives customer satisfaction, revenue growth, and company success. What You'll Do: + Lead, ... Customer Experience & Sales Supervisor - Lead, Grow...goals with confidence. + Growth Opportunities - As our company expands, your leadership path can grow right along… more