- NANA Regional Corporation (Herndon, VA)
- …request for escalation to Tier II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person for ... Meet service request SLAs and project timelines. + Provide support for other company issued equipment such...hardware and software in a Windows environment. + Previous customer service experience preferred. + Must have high-energy work… more
- Carrington (Richmond, VA)
- …full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their ... amazing team and work remote from home!** The Business Support Services Manager is responsible for leading a team...business processes. Perform all duties in accordance with the company 's policies and procedures, all US state and federal… more
- Hendrick Automotive Company (Norfolk, VA)
- …Essential Duties and Responsibilities include the following: + Works with customer and technician to identify required maintenance. + Advises customers on ... and labor to restore vehicle to condition specified by customer . + Estimates cost of mechanical, electrical, or other...and order production. + Maintains CSI at or above Company standards + Maintains an organized, clean and safe… more
- Comcast (Reston, VA)
- …of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and ... FreeWheel, a Comcast company , provides comprehensive ad platforms for publishers, advertisers,...of contact during incident investigations and response activities. + Support the Incident Manager with product expertise during root… more
- Hendrick Automotive Company (Woodbridge, VA)
- …development. + Addresses customer concerns. + Maintains CSI at or above Company standards + Maintains an organized, clean and safe work area + Participates in ... used vehicles at a profit to the dealership, while ensuring customer satisfaction. Supervisory Responsibilities: This job has no direct supervisory responsibilities.… more
- V2X (Springfield, VA)
- …services for the 2.5 million square foot state-of-the-art headquarters building, limited support to adjacent customer buildings, and over 100 small satellite ... from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a… more
- Amazon (Herndon, VA)
- …Location: Herndon, Virginia Job Number: AMZ9442077 Position Responsibilities: Provide technical support , including fielding and handling customer issues via ... services. Work with development teams to establish and improve end-to-end service support . Drive customer communication during critical events. Write tutorials,… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... more secure than the one before. We are a company built on the foundation of challenging and disrupting...and mission. As part of this team, you enable customer success by providing support to clients… more
- CVS Health (Richmond, VA)
- …passionate about transforming health care. As the nation's leading health solutions company , we reach millions of Americans through our local presence, digital ... transforming health care for our customers and making our company a great place to work. We help people...promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating… more
- Hendrick Automotive Company (Norfolk, VA)
- …Essential Duties and Responsibilities include the following: + Schedules appointments with customer . + Works with customer and Collision Center Technician to ... and labor to restore vehicle to condition specified by customer . + Enters itemized estimate on repair order and...for repair/order production. + Maintains CSI at or above Company standards + Maintains an organized, clean and safe… more