- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and ... provisioning. The Service Desk analyst is responsible for resolving support requests as well as meeting customer ...resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. + Provide… more
- Datavant (Richmond, VA)
- Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the ... onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual… more
- The Boeing Company (Springfield, VA)
- …other disciplines. **Position Responsibilities:** + Provide systems engineering and integration support to an operational government customer within the ... is looking for an **Associate or Mid-Level System Engineering Support Analyst** (Level 2 or 3) to perform mission...ensures mission data product quality and responds to special customer requests. As a member of our team, you… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …Qualifications** + High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- WestRock Company (West Point, VA)
- … customer -facing activities that include scheduled proactive technical visits in support of sales goals, supporting customer quality claim resolution, ... mills, conducting corrugator quality and mechanical audits, conducting paper trials in support of product development, providing customer technical training, and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone ... The ER&R Support Center Analyst will be a member of...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing ... technical support and maintenance of production and development systems and...Responsibilities** + Diagnosing and resolving problems in response to customer reported incidents + Planning and analysis of work… more
- Mass Markets (VA)
- …established ourselves as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. It ... OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet...(Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office,… more
- Mass Markets (VA)
- …will interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to ... OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet...(Not Required) + One (1) year of experience in customer service or Tier II, technical support … more
- Merck (Richmond, VA)
- …relevant stakeholders to support the identified immunization needs. + For select customer accounts, coordinate with our Company 's customer team (Account ... well as education and resources. They do this to support customer operational and financial needs such...Care Providers and Health Care Business Professionals to align customer needs and our Company 's vaccine attributes… more