- Kohl's (Virginia Beach, VA)
- …efficiently execute point of sale and customer service standards based on company guidelines + Support the training of associates on merchandising standards, ... with Loss Prevention + Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store… more
- Amazon (Arlington, VA)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across...value of our services to customers and partners * Support the creation of business cases, ROI models, and… more
- Kyndryl (Richmond, VA)
- …for our employees, our customers and our communities. **The Role** The Customer Partner and Federal Unit Leader has end-to-end responsibility for relationship ... management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and… more
- Wolters Kluwer (Glen Allen, VA)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Finance Customer Contact Center Specialist Job Description **CoStar Group Company Intro:** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial ... impression on every customer interaction. The Finance Customer Contact Center Specialist utilizes company CRM...delivers first time resolution at a World-Class level + Support and foster synergies with the Sales team to… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network… more
- Philips (Norfolk, VA)
- …providing strategic insights and recommendations to optimize project outcomes, enhance customer value, and support continuous improvement initiatives. + ... The Customer Project Manager is responsible for leading the...per week. Onsite roles require full-time presence in the company 's facilities. Field roles are most effectively done outside… more
- American Airlines (Washington, VA)
- …concerns and address them as needed + Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team ... members in skill development, customer service elevation and company culture behaviors...and dignity + Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals… more
- American Express (Arlington, VA)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and...other job-related factors. We back you with benefits that support your holistic well-being so you can be and… more