- Citigroup (Irving, TX)
- **About Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- Rocket Software (Austin, TX)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Dedicated Support Engineer (DSE) is assigned to support one of Rocket ... aid in the resolution process either directly for the customer or to help guide the development team in...multiple Rocket products in a product family. The Dedicated Support Engineer (DSE) is assigned to … more
- WALTLabs.io (Spring, TX)
- As a Customer Engineer , you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical ... Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong...+ Technical Leadership: + Provide deep technical expertise to support customer engagements, including technology advocacy, product… more
- Fujifilm (Austin, TX)
- **Position Overview** The Technical Support Engineer , MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... across our Synapse products, and the ability to support more complex issues. This engineer must...position, within two years of starting this role, the engineer must: + Maintain Security + Certification (… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer ...higher) **Key Performance Indicators:** + To maintain this position engineer 's must: + Maintain Security + Certification (… more
- IBM (Austin, TX)
- …pack and interim fixes as needed. **Your role and responsibilities** As a level 3 support engineer within the IBM Security Verify organisation you will be ... and knowledge to support your allocated products customer base. As a level 3 engineer ...customer base. If working on a key hybrid/on-prem security product with a dynamic, highly skilled and engaged… more
- Palo Alto Networks (Plano, TX)
- …**Your Experience** + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations ... drive best practices and help you continuously improve your security posture. You will actively contribute to technical discussions...+ Previous experience in a customer -facing technical support role ( Support Engineer ) -… more
- Microsoft Corporation (Houston, TX)
- …passionate about cloud computing and believe that extraordinary support is critical to customer success. As a Azure Advanced Cloud Engineer 2 - Customer ... Focus, you are the primary engineering contact accountable for your customer 's support experience on Azure. You will drive resolution of critical and complex… more
- Palo Alto Networks (Plano, TX)
- … service skills + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations Engineer ... -focused professional. As part of the global Cortex XSOAR support team, you will serve our customer ...Minimum 5+ years of relevant experience in network or security products + Able to troubleshoot and be a… more
- IBM (Austin, TX)
- …organization and advocate for customer satisfaction and success. The Sr. Support Engineer will troubleshoot complex issues related to Vault and Vault ... growth and development via weekly product meetings. The Sr. Support Engineer will attend customer ...with customers in accordance to both internal and external security standards * Contribute to product documentation, customer… more