- TEKsystems (New York, NY)
- Description Position Summary The Specialist, Computer Support provides technology support to all users in the firm. Essential Duties and Responsibilities Typical ... research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a..., monitoring, etc. - Demonstrate willingness to cover extended hours and overtime on holidays, weekends or after regular… more
- University of Rochester (Brighton, NY)
- …America, 14623 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours : 40 Department: 900084 ISD Customer Service Business Work Shift: ... support of all functions. Provides remote and hands-on support for clients with excellent customer service...and hands-on support for clients with excellent customer service skills. Provides consulting and technology support… more
- Wolters Kluwer (Albany, NY)
- …performance and promote engagement with our products. + Provide ongoing assistance and support to customers post-sale. + Resolve customer issues and escalate ... customers to assess satisfaction and areas for improvement. + Collaborate with sales and support teams to implement customer initiatives. + Track and report on … more
- Ricoh Americas Corporation (New York, NY)
- …best practices and SOPs. + Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field ... **Area Customer Service Coordinator** Join our team as an...ongoing personal and professional development. **Duties and Responsibilities:** + Support all aspects of daily operations for all contracted… more
- New York State Civil Service (New York, NY)
- …QUALIFICATIONS: * An associate or bachelor's degree with a strong background in Customer Service and/or Customer Support .* Exceptional customer ... Jurisdictional Class Competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To...as perform the administrative and programmatic duties necessary to support the activities of the Customer Care… more
- University of Rochester (Rochester, NY)
- …representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department. With the ability to work independently as ... America, 14586 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours : 40 Department: 500286 Lab Client Services Work Shift: UR - Night… more
- Vontier (Albany, NY)
- **10:00 AM - 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is mandatory)** **Monday-Friday (No Weekends!)** This ... working option expectation is to provide professional and responsive service and support , regardless of working remotely. Those working remotely understand that they… more
- Ellis Medicine (Schenectady, NY)
- …office work flow (established responsibilities/duties) to maximize customer satisfaction. + Support staff at peak hours , asking for assistance during busy ... Center Representative is responsible for the dispatching a variety of customer service requests (ie meals, diet information and occasional housekeeping services)… more
- American Airlines (New York, NY)
- …**Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- MetLife (Oriskany, NY)
- Job Title Customer Care Advocate Job Location Virtual US. New Hires must live within a commutable distance of one of the following locations: Cary NC, Bloomfield CT, ... Omaha NE, Oriskany NY, Warwick RI Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or… more