- Thruway Fasteners, Inc. (North Tonawanda, NY)
- …Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to ... up, expediting, sales orders and sales returns. Adept at handling all customer needs including: problem solving, time management skills, processing orders and… more
- Meta (New York, NY)
- …success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support ) Responsibilities: 1. Identify trends, ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience...driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to… more
- Justworks (New York, NY)
- …a fast growing team with the ability to learn and develop new skills?The Team Lead will support customer requests related to Justworks' MDV benefits, ... insurance operations. The Team Lead will work closely with Sales, Customer Support , Engineering, and Legal teams at Justworks. The ideal candidate will have… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- Wolters Kluwer (Albany, NY)
- **About the Role:** As a Customer Success Lead , you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data. + Design and lead top-tier training programs for… more
- MUFG (New York, NY)
- …Enterprise Data Capabilities Portfolio Management team to manage the data product portfolio for Customer & Compliance domains. As a Lead Data Analyst, you will ... and data that feed into Compliance & Financial Crimes platforms supporting Customer & Master Data, Transaction Monitoring (AML), Transaction Filtering, and KYC… more
- Amazon (Port Chester, NY)
- …practices. - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a ... availability Sunday-Thursday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.… more
- Wells Fargo (New York, NY)
- …It all begins with you. Wells Fargo is seeking a seasoned and strategic Lead in Customer Experience Analytics to drive insights and improvements across our ... protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer ...Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and… more
- Amazon (New York, NY)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement value ... our customers. In this role, you will develop and deploy comprehensive customer value journeys, maturity models, and business value realization frameworks that… more
- Google (New York, NY)
- …or Google Cloud) and with big data/data warehouses (eg, Demand-Side Platforms, Customer Data Platforms, Data Management Platforms, targeting, etc.). + Ability to ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...customers think about their business and how Google can support growth. We focus on helping these players navigate… more