- PagerDuty (Albany, NY)
- … customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing ... retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer ...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- The Hertz Corporation (Albany, NY)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Omnicell (New York, NY)
- …meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions ... ** Customer Success Manager** The Customer Success...corporate site visits. + Work with internal teams (Sales Support , Marketing, Operations, IT, Finance, Technical Support )… more
- Amazon (New York, NY)
- …address challenges, and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals… more
- Kyndryl (New York, NY)
- …technology systems that the world relies on every day. We're looking for a Customer Partner with deep healthcare expertise and a passion for transformation to join ... our team. In this role, you won't just manage accounts. You'll lead strategic partnerships that help healthcare organizations reimagine their future. You'll work… more
- Diageo (NY)
- …on Diageo's best methods, standards and tools, to deliver procurement value. + Lead or support Sourcing activities for specific categories of spend procured ... :** **Job Title** : Global Procurement Category Specialist - Customer Marketing **About us** With over 200 brands sold...world. Wherever you choose to carve your career, we'll support and encourage you in our inclusive culture. **About… more
- Coinbase (Albany, NY)
- …the Customer Success Team, you will lead a specialized team of customer focused support analysts who own high value customer relationships that are ... essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills...globally. *What you'll be doing (ie. job duties):* * Lead a team of high performing customer … more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the ... responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and...a member of the Consumables Category team, and will lead a team of Account Managers who support… more
- Honeywell (Pittsford, NY)
- …marketing materials and support tools that enhance sales efforts and improve customer and channel partner engagement. - Lead and Direct Marketing List ... ** Customer Marketing Specialist II** **Overview:** The Security and...Management: Support management of marketing contact and lead databases to ensure data accuracy and consistency. -… more
- Persado (New York, NY)
- …Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of Persado's ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise… more