- Capgemini (New York, NY)
- Business Architect (MarTech) - Digital Customer Experience, Financial Services At Capgemini Engineering, the world leader in engineering services, we bring together ... / Chicago IL / Atlanta GA / Charlotte NC** **Key Responsibilities:** Digital Customer Experience, Financial Services Experience: 12+ years in IT, with a minimum of… more
- Carrier (East Syracuse, NY)
- … satisfaction. **Specific Responsibilities for this position include:** + Provide exceptional customer support to homeowners. + Handle escalated consumer cases. ... technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that...We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers… more
- Celestica (New York, NY)
- …initiative requirements, etc. are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation claims and pricing) + ... alignment to ensure we can meet those needs + Customer manufacturing and services site visit support ...collaboration, conflict resolution, and leading through + Able to lead and navigate cross functional teams in a matrix… more
- Amazon (New York, NY)
- …The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amazon (New York, NY)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across...value of our services to customers and partners * Support the creation of business cases, ROI models, and… more
- New York Power Authority (Albany, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet … more
- Michaels (Saratoga Springs, NY)
- …$16.50/hr Open Availability required, nights and weekends required Deliver a customer centric shopping experience by managing and delivering effective front-end ... operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and… more
- Google (New York, NY)
- … business outcomes. + Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities ... using Search Ads 360. In this role, you will lead and execute projects and support clients...within accounts. + Lead customer communications, feature prioritization, and resolve… more
- US Foods (Clifton Park, NY)
- …at risk, and lost customers for the Area. The CSC is primarily responsible for Lead Assignments, New Customer Onboarding, and the Save Our Sales process. The CSC ... works with the Area Director of Sales support , and cross functionally with all departments to gather...and offers strategic insight to all aspects of New Customer Onboarding and lead assignment * Identifies… more