- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Rocket Software (Albany, NY)
- …enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) product… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more
- Ethos Veterinary Health (Latham, NY)
- …our guests. Responsibilities Include (but not limited to): + Educate and Support : Inform clients and referring veterinarians about our comprehensive services and ... provide compassionate support over the phone and in person. + Appointment...you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians… more
- Airtable (New York, NY)
- … impact. Who you are + You have 5-7 years of experience in technical or customer support , including 2+ years of people management. + You're a hands-on leader who ... how work gets done. As a Manager of Technical Support , you'll lead a high-performing team responsible...do + Manage and develop a team of Technical Support Specialists resolving advanced cases across multiple customer… more
- Google (New York, NY)
- …experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience building or leveraging Artificial ... Must be a US Citizen to meet customer and compliance requirements, including potential access to...teams, contributing to solution and use case assets. + Lead workshops for strategic customers to assess existing application/infrastructure… more
- Ryder System (Albany, NY)
- …business relationship with the key buying influences with the account base (BOB) + Lead the deal support team in developing the strategy to retain and ... important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a ** Customer Development Manage** r, you'll be part of a dynamic team, equipped to… more
- CompuCom (Albany, NY)
- …Account teams and customers as a primary daily point of contact for sales support , monitor customer issues, identify potential issues, and ensure issues have an ... teams with existing customers in various areas such as lead generation, communicating directly with customers, understanding customer...the items that are being quoted. + Provide pre-sales support to sales team by attending customer … more
- Siemens (New York, NY)
- …recommendation report to identify successful and unsuccessful project elements. Ability to lead /direct emergency support calls due to requirements of the ... **Job Family:** Customer Services **Req ID:** 466534 Pioneering in America,...innovative, and groundbreaking effort to enhance the service and support efforts for autonomous train operations across the country.… more
- B&H Photo (New York, NY)
- …your move to B&H today! Position Overview We are seeking a Product Manager to lead product development for customer retention and lifetime value for B&H's B2C ... processes, enterprise procurement, and institutional buying patterns . Experience with customer service operations, support ticket management, and self-service… more