- University of Virginia (Charlottesville, VA)
- …insurance verification, and billing criteria in multiple locations. Provides administrative support to the mobile technologist and addressing the various needs of ... Performs encounter document activities accurately and timely. + Demonstrates exceptional customer service for both in-person and telephone activities. + Maintains… more
- PagerDuty (Richmond, VA)
- … customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing ... retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer ...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- The Hertz Corporation (Richmond, VA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Kyndryl (Richmond, VA)
- …for our employees, our customers and our communities. **The Role** The Customer Partner and Federal Unit Leader has end-to-end responsibility for relationship ... management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and… more
- Proofpoint (Reston, VA)
- …area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer ... from cross functional groups such as Sales, Marketing, Engineering, Support , and Professional Services to help address underlying causes...your team + Ability to identify company needs for customer initiatives and lead those initiatives across… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... to create an exceptional brand experience. The Role + Lead the Customer Experience team, using a... customer -first mentality by developing best in class customer service, outreach and support practices. +… more
- Amazon (Herndon, VA)
- …address challenges, and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals… more
- Concentrix (Richmond, VA)
- Job Title: Specialist, Customer Acquisition Job Description The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our ... client's products or services through customer engagement, with a primary focus on selling and/or...team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as… more
- Somatus (Mclean, VA)
- …Customer Success will develop and implement short and long-term strategies in support of internal and external goals and lead contracting, reporting, ... a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of… more
- Amazon (Arlington, VA)
- … meeting to extract custom requirements used to design custom network solutions. - Support on-site and remote customer support activities to include systems ... Description As a Customer Delivery Engineer (CDE) within Kuiper, you will...Perform detailed solution design, project planning and solution/systems development, lead project implementation, and provide technical escalation support… more