- CACI International (Sterling, VA)
- …management and measurement of Network Services. **Responsibilities:** + Assist the lead in managing the Performance Management and Service Level Management functions ... in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics, measures and...measures and reporting for the ecosystem. + Assist the lead in the management of requirements for the ITSM… more
- Sprinklr (VA)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- KBR (Chantilly, VA)
- …the role for you. Key Responsibilities: Responsibilities include engaging in customer shaping efforts, requirements gathering, and proposal support activities, ... and experienced Solution Architect with a strong background in creating innovative and customer focused solutions to join our Solution Architect team. This role is… more
- ITW (Richmond, VA)
- …sales, marketing, product management, technical support , and operations to ensure customer expectations are met or exceeded. + Lead contract negotiations and ... seeking a highly motivated and results-driven **National Account Manager** to lead and grow relationships with key **3-step national distribution partners** across… more
- SHI (Richmond, VA)
- …requires a combination of deep technical expertise, strategic leadership, and customer -facing consulting skills. Role Description Lead technical architecture and ... **Job Summary** The SHI Services Principal Architect - Modern Work will lead the design and delivery of enterprise-scale collaboration, productivity, and digital… more
- ServiceNow, Inc. (Vienna, VA)
- …role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements ... with our Customers and Partners, and advocating for customer needs within ServiceNow (eg, Product Management, Customer & Partner Excellence, Training &… more
- Microsoft Corporation (Arlington, VA)
- …helping enterprise customers accelerate their digital transformation. In this senior, customer -facing role, you'll lead strategic technical engagements, advise ... CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and… more
- Comcast (Charlottesville, VA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... product capabilities to maximize their experience. + Takes a customer -first approach with all customer interactions. Listens...for our customers. + Drive results and growth. + Support a culture of inclusion in how you work… more
- Amazon (Arlington, VA)
- …compliance. * Navigate complex trust scenarios independently and make autonomous decisions balancing customer trust, UX, and business needs. * Lead novel ... Devices and Services (D&S). We offer horizontal services for builders and customer -facing capabilities that provides customers to address trust needs of our global… more
- Medtronic (VA)
- …required. + 8 years of technical, clinical field service, technical internship or clinical customer support experience. + A Bachelor of Science degree in an ... and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected,… more