- The Hertz Corporation (Sacramento, CA)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat , email, and agency correspondence) ... The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + A strong… more
- CVS Health (Sacramento, CA)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for ... unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living . The [insert name of role] plays a vital role in Aetna… more
- Umbra Lab (Santa Barbara, CA)
- …on-site in our Santa Barbara/Goleta, CA office.** Join us as an **IT Support Analyst** , where you'll thrive in a dynamic, fast-paced environment! Here, you'll ... harness your technical know-how and exceptional customer service abilities to troubleshoot challenges, resolve issues, and...our innovative team at Umbra! **Key Responsibilities** + **User Support :** Provide top-tier support to users for… more
- JPMorgan Chase (Irvine, CA)
- …including support for hardware, software, and networks + Experience with live chat , incident/service request management, and runbooks for system issue ... Embark on a career where innovation meets support , assisting customers with the highest quality standards...within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency… more
- Lincoln Financial (Sacramento, CA)
- …Glance** We are excited to bring on a Specialist, Project Management Support to the Group Protection Portfolio Enablement Organization. The Specialist, Project ... Management Support will contribute to the execution of portfolio initiatives...of portfolio initiatives that are aimed at transforming the customer experience through modernizing & advancing our capabilities and… more
- Ryder System (Sacramento, CA)
- …business requirements. Manage project activities for network services in alignment with business/ customer "Go Live " schedules. + Providing overall third level IT ... support . + Fosters and maintains good relationships with customer and IT colleagues to meet expected customer...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Walmart (Sunnyvale, CA)
- **Position Summary ** About Project Sparky These roles support Project Sparky, an AI-powered chat assistant for iOS and Android platforms. Sparky helps users ... analyzing information (for example, issue, impact, criticality, possible root cause); engaging support teams to assist in the resolution of issues; analyzing issues… more
- Ryder System (Visalia, CA)
- …The incumbent will have and maintain high level interface directly with the customer on a regular basis. **Essential Functions** + Interface directly with the ... customer to ensure issues are resolved in a timely...discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: + Comprehensive… more
- Walmart (Sunnyvale, CA)
- …that enhance user engagement and business outcomes. **About Team:** Focusing on customer , associate and business needs, this team works with Walmart International, ... analyzing information (for example, issue, impact, criticality, possible root cause); engaging support teams to assist in the resolution of issues; formulating an… more
- ADP (La Palma, CA)
- …You will build relationships with clients using the phone, email, and/or chat , where you will strive to exceed client expectations in every interaction. ... You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything." **Educate...have at least **one year** of experience in a customer service environment. + You can work overtime hours… more