- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be executed in compliance with processing and ... intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills...program guidelines published by Customer . + Live agent support … more
- Patterson Companies, Inc. (Minneapolis, MN)
- …**Job Description:** The Veterinary Support Specialist properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the ... This job has remote opportunities available! Major Duties: + Respond to incoming customer requests via phone, email and/or chat sessions. + Troubleshoot and… more
- Cognizant (St. Paul, MN)
- Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The ** Customer Service Representative** ... contributes to Cognizant's Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will… more
- 3M (Red Wing, MN)
- …complex issues within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support , Customer ... customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support...Your Well-being** 3M offers many programs to help you live your best life - both physically and financially.… more
- The Hertz Corporation (St. Paul, MN)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat , email, and agency correspondence) ... The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + A strong… more
- nVent (Anoka, MN)
- …prospects, customers, and the industry related to electrical CAD software, and provide support through phone, email, chat , and in-person interactions. + Build ... user learning and self-service. + Recommend improvements to customer design and manufacturing processes within electrical control systems.... + Commitment to strengthen communities where our employees live and work + We encourage and support… more
- Lincoln Financial (St. Paul, MN)
- …Glance** We are excited to bring on a Specialist, Project Management Support to the Group Protection Portfolio Enablement Organization. The Specialist, Project ... Management Support will contribute to the execution of portfolio initiatives...of portfolio initiatives that are aimed at transforming the customer experience through modernizing & advancing our capabilities and… more
- Wells Fargo (Minneapolis, MN)
- …+ HR Case Management + HR Agent Workspace + Employee Relations + Virtual Agent + Live Chat + Now Assist (Generative AI / Agentic AI features) + Serve as ... in modules such as HR Case Management, Employee Relations, Live Chat , and Now Assist. + Demonstrated...protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer … more
- 3M (Maplewood, MN)
- … support during the launch phase, including validation, testing, and customer feedback integration. + **Technical Support :** Provide expert-level technical ... satisfaction. + **Documentation:** Oversee the maintenance of detailed records of support activities, including customer interactions, problem resolutions, and… more
- Ryder System (St. Paul, MN)
- …business requirements. Manage project activities for network services in alignment with business/ customer "Go Live " schedules. + Providing overall third level IT ... support . + Fosters and maintains good relationships with customer and IT colleagues to meet expected customer...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
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