- Panasonic North America (Newark, NJ)
- …protection and retention policies **Direct Customer Engagement** + Oversee our live support center operation, working closely with agent management to ... join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager, Customer Support Experience is responsible for overseeing and enhancing … more
- NBC Universal (Englewood Cliffs, NJ)
- …Director of Customer Experience. What You'll Do + Lead Day-to-Day Support Operations: Manage frontline operations across Chat , Phone, Messaging, and Email ... improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of...strong operational and communication skills, a deep understanding of customer support tools and platforms, and a… more
- Percepta (Mahwah, NJ)
- …and roadside services for owners + Provide the highest level of customer support through omnichannel solutions (voice calls, emails, chat , and SMS) + Answer ... services for every stage of the automotive and mobility customer journey. As a **Bilingual French Customer ...languages, we bring first-class service across each market we support . Our values are the heartbeat of our organization,… more
- Cognizant (Trenton, NJ)
- Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The ** Customer Service Representative** ... contributes to Cognizant's Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will… more
- The Hertz Corporation (Trenton, NJ)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat , email, and agency correspondence) ... The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + A strong… more
- Robert Half Technology (Warren, NJ)
- …and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat , or email. Build strong ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- TD Bank (Mount Laurel, NJ)
- …banking products and services + Engages with prospective customers through various channels ( live chat , phone, email, SMS) to guide through consumer banking ... when necessary + Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it relates to digital banking products… more
- Ryder System (Trenton, NJ)
- …business requirements. Manage project activities for network services in alignment with business/ customer "Go Live " schedules. + Providing overall third level IT ... support . + Fosters and maintains good relationships with customer and IT colleagues to meet expected customer...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Trinity Solar (Wall, NJ)
- …to a high volume of incoming calls and proactively place outgoing calls to support customer inquiries and follow-ups. + Evaluate and understand customer ... clearly and professionally across multiple channels, including phone, email, voicemail, and live chat . + Ensure the accuracy and completeness of information… more
- Pearson (Trenton, NJ)
- …the world around them. As a training team, we deliver best-in-class asynchronous and live learning experiences that align with best practice and support usage of ... to real-world practice. The ideal candidate should be organized, have excellent customer relations skills and a strong knowledge of adult-learning principles. **This… more