- National Safety Council (Syracuse, NY)
- …systems and processes to drive efficiency. What You'll Do: + Professionally handle customer support calls, chat , email and/or other communication, meeting ... inquiries. + Accurately input student data and process live credit card payments while maintaining data confidentiality. +...communicate result. + Provide Level 2 customer support via escalated phone calls, chat … more
- Amazon (New York, NY)
- …start. We are expanding and looking for engineers to build innovative solutions for customer to discover engaging and personalized live content to enjoy. This is ... Description Want to change the way people watch Live Sports? Passionate about building, owning and operating...on variety of devices including Alexa and to engage customer on Prime Video content offline and through social-media… more
- Aspen Dental (Albany, NY)
- …members on 3Shape Communication and LabRx protocols as needed. + Customer service support via phone, live chat agent, and ticketing system. **Minimum ... of the largest and most trusted retail healthcare business support organizations in the US and has supported over...equivalent required. + Experience working in a fast paced, customer driven environment. + Desire to exceed customer… more
- City of New York (New York, NY)
- …25 Hours/Part-time Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced ... customer service to the people of New York City...Agent will communicate effectively on the telephone and through live chat to handle calls from different… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be executed in compliance with processing and ... intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills...program guidelines published by Customer . + Live agent support … more
- Latham, The Pool Company (Latham, NY)
- …and manages resolution of customer requests. + Works closely with customer support to provide recommendations to enhance the customer experience. ... customer participation in various Latham programs. + Support the new Builder onboarding process and beyond. +...in NPS reviews. + Proactively contact customers via phone/email/ live chat to solicit feedback and provide… more
- Ryder System (Niagara Falls, NY)
- …all logistics processes, ensuring that they meet the company standards and customer service specifications + Establish work schedules and procedures and coordinate ... Accountable for site Key Performance Indication (KPI) + Working in collaboration with customer in all aspect of operations + Meet regularly with team members… more
- TEKsystems (New York, NY)
- …that can be automated to improve team efficiency and user experience. Qualifications User Support * Experience in customer support interactions in person or ... Finance, Legal, Human Resources, and Information Technology. Position Summary This is a customer oriented support role centered on providing basic to advanced… more
- JPMorgan Chase (Orangeburg, NY)
- …including support for hardware, software, and networks + Experience with live chat , incident/service request management, and runbooks for system issue ... Embark on a career where innovation meets support , assisting customers with the highest quality standards...within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency… more
- LinkedIn (New York, NY)
- …and payments, user and license management, help centers, live chat and Support AI Agents, and customer support and success tools. If you're looking ... areas: checkout, billing and payments, user and license management, help centers, live chat and Support AI Agents, and customer support and success… more