- Amazon (New York, NY)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will ... A day in the life * Participate in an Customer Success Manager interview loop and debrief...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Celestica (New York, NY)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- GE Vernova (NY)
- …that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a critical role ... + Support renewals by demonstrating value delivered and ensuring customer satisfaction. + **Issue Resolution & Continuous Improvement** + Help lead Root… more
- Proofpoint (Albany, NY)
- …self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full ... ultimately maximizing renewals and add-on transactions. This person will support the North East Region on the US and...may require regional travel. This is a post sales, customer -centric role in a fast-paced environment that demands interaction… more
- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
- Michaels (Medford, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - Medford, NY Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- … Customer Service Manager Summary:In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of ... contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team,...fantastic variety of total rewards and development programs to support your unique needs for overall well-being and personal… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Data Partnerships at LiveRamp, you will play ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... are accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer … more