- Veterans Health Administration (Albany, NY)
- Summary The Albany VA Medical Center is looking for (1) Medical Support Assistant for the Assistant Director's Office. This job is open to The public US ... and experience are acceptable. Certification . None required. Grade Determinations : Medical Support Assistant, GS-3 Experience or Education. None beyond the… more
- IPC Systems (New York, NY)
- …growth through upsell and cross-sell opportunities. This role involves providing world-class customer support , creating success plans, managing the customer ... Own and manage the process from contract signing to project handoff to provide seamless customer support Be a point of contact for escalation and be able to… more
- Synthesia (New York, NY)
- …of the renewal process Collaborate with internal teams to ensure seamless onboarding, support , and resolution of customer issues About you Customer -facing ... and Facebook. The role Reporting into the Head of Customer Success, the ideal candidate will be customer...work collaboratively with cross-functional teams, including sales, product and support . You must be based in NYC metro area… more
- Tesla Motors (Buffalo, NY)
- …home charging products with customers and support teams Provide troubleshooting and customer support for mobile app and account management for Tesla charging ... well as remote investigations and resolutions with or without customer intervention. Additionally, the Tesla Powerwall Support ...of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility,… more
- Braze (New York, NY)
- …sounds like a place where you can thrive, we can't wait to meet you. As a Customer Success Manager in our Strategic team you will be part of a team managing some of ... and most recognizable international brands. Partnering with senior colleagues you will support individual business units with large group accounts. WHAT YOU'LL DO… more
- Affinity.co (New York, NY)
- …concerns above everything else. This position will report directly to the VP of Customer Success. You will be joining a seasoned team of talented professionals and ... leaders who are here to help support you and your success! We hope you're excited...renewals and upsells for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement… more
- Oso Security, Inc (New York, NY)
- …problems Run technical deep dives Build demos Write custom policies and sample apps Support customer POCs, and iterate on our process for driving them ... integration Give guidance on CI/CD and ops Participate in customer support on-call Product: take everything you...off (PTO) Paid parental leave Flexible work options One Medical Membership Quarterly hackathons and prizes! Free team lunches… more
- Tabs (New York, NY)
- … and service strategies. Work cross-functionally with Sales, Product, Marketing, and Support teams to ensure alignment across all customer interactions and ... Role We are looking to bring on an experienced Customer Success Manager to help lead our customer...that enhance their experience, while also being responsive to support tickets and inquiries via Slack to address immediate… more
- Smartly (New York, NY)
- …needs and helping them succeed in driving their clients' goals? As an Agency Customer Success Manager at Smartly, you'll take ownership of a book of enterprise ... growing and nurturing your own book of business, and support agency team members to drive results for their...their clients with the Smartly platform. As an Agency Customer Success Manager at Smartly you will Act as… more
- Diligent Corporation (New York, NY)
- …more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing ... customer experience, as measured by NPS, net revenue retention,...Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and… more
