- S&P Global (New York, NY)
- …large, coordinated efforts around Ratings Direct users + Drive adoption of tools that support and enable Customer Success Managers to be more effective (ie, ... **About the Role:** **Grade Level (for internal use):** 09 **The Role:** C&RS Customer Success Manager **The Team:** The Credit Customer Success Management team… more
- Persado (New York, NY)
- …Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of Persado's ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the...status calls and other ad hoc working sessions (planning, support , results review) + Play a leading role in… more
- Amazon (New York, NY)
- …the Observability GTM and Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays. This position is ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- Confluent (Albany, NY)
- …advancing their knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services teams better serve your customers. ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will Bring:** +… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …Representative Summary:In this role, you will be the primary contact for customer support -related activities. You will provide best-in-class or excellent ... key role as a profitability driver by offering proactive support to sales and customers, ensuring the execution and...sales and customers, ensuring the execution and exceeding of customer expectations and satisfaction. Please note that this role… more
- Latham, The Pool Company (Latham, NY)
- …and manages resolution of customer requests. + Works closely with customer support to provide recommendations to enhance the customer experience. ... with marketing to drive customer participation in various Latham programs. + Support the new Builder onboarding process and beyond. + Upsell and identify new… more
- Professional Plastics (Orchard Park, NY)
- …to modify customer part specifications and tolerances as necessary to support cost effective production. * Performs PO and contract review to ensure systems ... Professional Plastics is a leading supplier of plastic...ensures that the quality of parts produced meets all customer expectations, and quickly and effectively takes action when… more
- Wolters Kluwer (New York, NY)
- …and features/functionality, as well as of any release to marketing, sales, sales support , customer success, and sales enablement colleagues for effective product ... to think creatively. The ideal candidate is a product manager whose expertise in customer engagement and commercial strategy is matched by a passion for go to market… more
- Wilson Language Training (Albany, NY)
- …that drive long-term success. + Contribute to the ongoing development and scalability of Customer Success processes and tools to support a growing enterprise ... Senior Customer Success Manager **Department:** Customer Experience...to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic… more
- Resideo (Melville, NY)
- As a Customer Operations Manager, you'll support our growing B2B customer base and help Resideo continue to be a preferred supplier for our customers. This ... IT FOR YOU:** + Being part of an award-winning customer service and sales support team. +...energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and… more
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