- TD Bank (Arlington, VA)
- …retention) + Proven ability to interact with internal and external customers in a professional manner to provide exceptional customer service and grow business + ... of goals. A skilled negotiator possessing the business acumen to balance customer orientation with productive results. As a skilled communicator and presenter, the… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed... experiences worldwide. **Job Description** Sprinklr is seeking a Professional Services Engagement Manager to join the AMER team.… more
- IQVIA (Norfolk, VA)
- …projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data ... to provide high quality data management products that meet customer needs. Provide leadership and vision to the team...program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of… more
- HCA Healthcare (Dulles, VA)
- …services and resources for emotional, physical and financial wellbeing + Family support , including adoption assistance, child and elder care resources and consumer ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
- Comcast (Reston, VA)
- …Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to ... (voice & data) and Business Continuity/Disaster Recovery concepts. + Ensures high levels of support to the federal customer as it relates to pre-sales, technical… more
- TD Bank (Manassas, VA)
- …of advice plan/objectives + Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance + ... business objective for Operational Excellence + Ensures necessary due diligence to support the accuracy of all customer transactions/activities + Follows and… more
- Brink's (Richmond, VA)
- …Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the assigned Enterprise Retail ... various levels of assigned account(s) + Assume ownership for pre and post-sales support issues initiated by customer and internal personnel + Lead activities… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- American Electric Power (Pulaski, VA)
- …posting end date. **Job Summary** This position is the primary field customer relations resource, for residential and commercial customers in an assigned territory. ... assignment will typically include 40,000 to 60,000 accounts, depending on customer density and other pertinent parameters. Incumbents in this position should… more
- Southland Industries (Dulles, VA)
- …is responsible for ensuring accurate and timely billing and invoicing, monitoring customer accounts and handling customer inquiries and resolving billing ... May also engage in collections activities. Set up new customer accounts and maintenance agreements, as well as, process...to supervisor as needed. + Performs additional tasks in support of the service administration team as needed. **What… more