- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... to the training team to enhance current training. + Documents customer /call communications processes and makes recommendations. + Implements operational process… more
- CBRE (Lansing, MI)
- …across the full lifecycle of our accounts and their overall technology needs. + Support Sales & Solutions teams during renewals and pursuits with a focus on how ... and user needs on technology solutions and projects. + Support the refinement of written responses of client RFP's...Technology Roadmaps. + Act as the "voice" of the customer in translation of customer needs to… more
- City Wide Facility Solutions (Livonia, MI)
- …of an assigned client contracted service area. This position provides field support including - training, guidance with starting new clients, inspections of ... Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships… more
- Peckham, Inc. (Lansing, MI)
- …cleaning duties and is responsible for planning and scheduling contracted services with the support of a supervisor. The Crew Leader will also be required to lead ... + All the following duties must be performed independently with minimal support from an on-site supervisor. + Issue daily assignments to other Custodial… more
- ASM Global (Lansing, MI)
- …for attendance and/or revenue. + Perform other duties as assigned in support of venue success and client objectives. SUPERVISORY RESPONSIBILITIES Carries out ... duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
- Linear Motion LLC (Saginaw, MI)
- …always offering innovation, flexible and customizable solutions based on our customer 's needs, creating products that can revolutionize a constantly changing market. ... is the foundation of our business, and we work to beFIRST ( Customer Focused, Innovation, Respect, Social Responsibility, Teamwork). Summary: This position is in… more
- Chase Plastics (Clarkston, MI)
- …thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service. Today, customer service is more than a value, it's ... 10 plastics distributors in the US, we strive every day to provide outrageous customer service to our valued customers throughout the US, Canada and Mexico. Our… more
- SpartanNash (Byron Center, MI)
- At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... the HR Strategy and Performance team to provide end-to-end support and oversight of the HR project portfolio. +...**Strategy & Operations** + Analyze key performance data and customer feedback to identify, recommend and drive process improvements… more
- SpartanNash (Byron Center, MI)
- At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... and improving store operations communication processes to optimize performance and customer experience. **Here's What You'll Do** + Manages the communication… more