- Coinbase (Richmond, VA)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... Success Team, you will lead a specialized team of customer focused support analysts who own high...Notice:* Depending on your work location, the target annual salary for this position can range as detailed below.… more
- Wolters Kluwer (Glen Allen, VA)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- Capital One (Mclean, VA)
- …responsible for managing the Enterprise system of record for over 15 billion customer related documents to support critical servicing and business needs. We're ... Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management...are listed below, by location. Please note that this salary information is solely for candidates hired to perform… more
- Capital One (Mclean, VA)
- Compliance Advisor Manager ( Customer Core/Technology) Capital One's technology transformation has presented an exciting opportunity to usher in leading edge, ... One's strategic agenda. ES consists of 11 distinct business units, including the Customer Core team, which is responsible for managing the enterprise system of… more
- ThermoFisher Scientific (Richmond, VA)
- …journey. As a result of our growing Services business, we are looking for a Customer Success Manager (CSM), to support the delivery of our Value-Add Services. ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** Customer Success Manager R-01322817 *This role can be remote and will… more
- Wolters Kluwer (Richmond, VA)
- …performance and promote engagement with our products. + Provide ongoing assistance and support to customers post-sale. + Resolve customer issues and escalate ... and areas for improvement. + Collaborate with sales and support teams to implement customer initiatives. +...office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MD,… more
- The Hertz Corporation (Richmond, VA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- Cardinal Health (Richmond, VA)
- …update existing customer accounts after a fee schedule change. + Support price variance and A/R reduction initiatives. + Update Contracting Manual/ Policies and ... **_What Customer Contract Administration contributes to Cardinal Health_** Sales...preferred + 5+ years experience in Business Administration, Sales Support , Commercial Enablement, or related field + Measurable experience… more
- CACI International (Chantilly, VA)
- Claims Processor Customer Service Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... workers' compensation policies and regulations, excellent investigative skills, and exceptional customer service skills. If you have no prior experience with these… more
- Capital One (Mclean, VA)
- Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more