- Amazon (New York, NY)
- …ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you will drive...be deeply cross-functional and engage with AWS teams across sales , solutions architecture, and AWS services, working at the… more
- Sprinklr (NY)
- …CRM platform and tools, business analytics and reporting, etc.) + **Growth & Commercial Support ** + Work closely with Sales and Solutions teams to uncover ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Robert Half Office Team (Canandaigua, NY)
- …system. + Work closely with other departments (such as sales or technical support ) to ensure seamless customer experiences. + Handle a high volume of calls ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- Enterprise Mobility (Binghamton, NY)
- …equivalent required + Some college preferred + Must have at least 1 year prior customer service retail or administrative support experience + Must have a valid ... trusted mobility company. Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance… more
- Amazon (New York, NY)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- MongoDB (New York, NY)
- …partnership and collaboration. You'll be working with multiple teams on a regular basis ( Sales , Marketing, Support , Product, etc.) and helping to build the ... an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East region. You...policy, we value our employees' wellbeing and want to support them along every step of their professional and… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Robert Half Office Team (Binghamton, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for a dedicated Customer Service Representative to join our team in...features, availability, and delivery options to enhance satisfaction and sales . * Process orders, quotations, and service requests using… more
- Highmark Health (Albany, NY)
- …of confidence regardless of the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge ... Description :** **JOB SUMMARY** This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise adoption and ... measurable customer business value realization for AWS Amazon Connect services...or 5 years of product management or go-to-market, or sales experience. - 5+ years of Contact Center Solutions.… more