- Confluent (Austin, TX)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- Wolters Kluwer (Austin, TX)
- As a ** Senior Customer Service Representative** , **Licensing** , you will provide comprehensive support tailored to our customer 's' business licensing ... service processes and procedures. * Provide mentorship and support to junior associates. * Handle escalated customer... support to junior associates. * Handle escalated customer issues and ensure proper resolution. * Prepare and… more
- Palo Alto Networks (Plano, TX)
- … service skills + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations Engineer in ... -focused professional. As part of the global Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming… more
- PagerDuty (Austin, TX)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- ServiceNow, Inc. (Addison, TX)
- …getting them to see the value of their ServiceNow investment. **The Role** The ** Senior Technical Consultant, Customer Workflows** is a technical expert as of a ... platform, while advising customers on leveraging configurations vs. Customizations + Support the engagements efforts for Customer Service-specific process… more
- Amazon (Austin, TX)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... when they need additional help, we ensure the best possible human support through industry-leading tools. We innovate relentlessly, spending time in contact centers,… more
- Caterpillar, Inc. (Irving, TX)
- …a better world, so we can all enjoy living in it. Caterpillar Inc. seeks Senior Sales Support Consultant at its facility located at 5205 NO'Connor Blvd, Irving, ... are interested in this position should apply via www.caterpillar.com/careers , search **[ Senior Sales Support Consultant / Reference #** **R0000315435** **]** .… more
- Wells Fargo (Westlake, TX)
- …skills are essential, as is the ability to provide expert guidance and hands-on support during production incidents. The Senior Lead will play a critical role ... role, you will:** + Act as an advisor to senior leadership to develop or influence platform support...protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer … more
- Rocket Software (Austin, TX)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ... enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with… more
- Amazon (Houston, TX)
- …Maximize Customer Value: This is achieved through the ownership of: Adoption: To support customer business goals and to advance the customer 's cloud ... advocate internally at AWS on behalf of their customers. CUSTOMER FACING RESPONSIBILITIES: Drive and Support Cloud...their customers. CUSTOMER FACING RESPONSIBILITIES: Drive and Support Cloud Adoption Plan: Working with both the … more