- Amazon (Arlington, VA)
- …by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the… more
- Amazon (Arlington, VA)
- …and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business ... The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the...Customer Success Mgr, (2) Strategic business advice, (3) Support , (4) Operational execution, and (5) Programs, Pilots, Betas,… more
- Amazon (Herndon, VA)
- …with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector ... needs to AWS leadership, product, and engineering teams. To support the evolution of the AWS customer ...To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline,… more
- TD Bank (Vienna, VA)
- …Business, Negative Media, and additional Prevention and Detection-related alerts. The Customer Adverse Media Team Lead I assesses and/or adjudicates and prioritizes ... and completes appropriate workflows. Provides analysis and/or data/evidence gathering support for cases. Applies strong knowledge of bank procedures, products,… more
- Verint Systems, Inc. (Richmond, VA)
- …serves as a subject matter expertise for customer implementation and cloud platform support . The Senior Software Engineer works closely with a global team of ... At Verint, we believe customer engagement is the core of every global...more at www.verint.com . **Overview of Job Function:** Verint's Senior Software Engineer is responsible for all aspects of… more
- The Hertz Corporation (Richmond, VA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- Amazon (Herndon, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...complex business challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own… more
- Amazon (Arlington, VA)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across...value of our services to customers and partners * Support the creation of business cases, ROI models, and… more
- Capital One (Mclean, VA)
- Manager, Risk Management: Card Risk Customer Services Strategy & Controls Do you like working in the spotlight? Are you ready to work on the front line of a top 10 ... analytical rigor with visually striking and persuasive presentations that resonate with senior leadership + Synthesize data and reporting; perform analysis and bring… more
- Cardinal Health (Richmond, VA)
- …8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible ... for establishing, maintaining and enhancing customer business through contract administration, customer orders,...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more