- CACI International (Chantilly, VA)
- …may include handling items weighing up to 50 pounds. **Key Responsibilities:** + ** Customer Support Management:** + Serve as the primary point of contact ... for specialized customer requests, managing end-to-end support processes. +...work with minimal oversight, receiving general guidance from more senior team members or Sponsor staff. + Physical requirements… more
- The Hertz Corporation (Richmond, VA)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- Amazon (Arlington, VA)
- …and partners * Drive commercial innovation in Support , eg differentiated support offerings per customer segment . In conjunction with Field Enablement, ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...embrace cloud technologies at scale and to ensure long-term customer success. AWS is one of Amazon's fastest growing… more
- CACI International (Arlington, VA)
- …of tasks including troubleshooting, account provisioning/deprovisioning, group management and general customer support . This position is onsite 5 Days/Week in ... troubleshooting, account provisioning/deprovisioning, group management, and security. * Provide break/fix support for customer facing SaaS products. * Perform… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …the essential job functions and requirements. General Summary Perform a variety of customer service and sales support functions for a Southern States energy ... location. This multi-level role ranges from entry-level customer and salessupport to senior -level ... the team, including but not limited to: sales support , scheduling and dispatching, warehouse inventory, customer … more
- Amazon (Arlington, VA)
- …and metrics driven focus, both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections to improve systems and ... a wide range of customers and believes that world-class support is critical to customer success as...wide range of customers. You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices,… more
- Amazon (Arlington, VA)
- …and partners * Drive commercial innovation in Support , eg differentiated support offerings per customer segment * In conjunction with Field Enablement, ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- CompuCom (Richmond, VA)
- …Manage Salesforce queue for assigned team and reassign more complex cases to more senior Account Support Reps. + Request SKU creation and provide constant ... The Account Support Rep Associate is an entry-level position and...day-to-day account interaction and order processing services for the customer . The role manages account operations for specific accounts… more
- Oneida Technical Solutions (VA)
- …have excellent communication skills (oral and writing). May interact with the government customer and senior government leadership leaders at the highest levels, ... new solutions for the DoD and commercial industries with consumer-driven technology. In support of the US Army Network Enterprise Technology Command (NETCOM) and the… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …interactions and technical solutions in our ticketing system. * Escalate complex issues to senior support state or development teams as needed. * Maintain a ... Description:** CGI Federal is actively seeking a highly motivated and customer -focused Technical Support specialist to join our growing team. In this role, you… more