- Celestica (Seattle, WA)
- …Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes ... with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of… more
- Amazon (Seattle, WA)
- …them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Seattle, WA)
- …processes, and reduce operational overhead, while scaling our capacity to support more simultaneous projects. The ideal candidate will be detail-oriented, ... managing multiple concurrent projects. You will work closely with vendors, senior team members, and various stakeholders across Amazon teams. This position… more
- Omnicell (Seattle, WA)
- …meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions ... ** Customer Success Manager** The Customer Success...testimonials, case studies) + Develop and maintain relationships with senior level executives at assigned accounts to identify opportunities,… more
- Amazon (Bellevue, WA)
- …the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. ... decisions on deployment and machine performance execution strategy to senior level leadership. - You will own the tactical... Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support … more
- Amazon (Seattle, WA)
- …Contact Center Management offerings for Amazon Customer Service, providing a seamless customer support experience. Key job responsibilities - Lead a team of ... the Customer Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self… more
- Amazon (Seattle, WA)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic Qualifications - ... Description The mission of the Customer Engagement Technology (CET) team within Customer...and alignment on project goals, roadmaps, and deliverables. - Support the delivery of the vision and long-term planning,… more
- Confluent (Olympia, WA)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and… more
- Nordstrom (Seattle, WA)
- …across the customer experience platform. + Stakeholder Engagement -Partner with senior leaders across business product and tech domains to align on priorities. ... environment and embraces ambiguity with confidence. You're energized by fashion trends and customer insights, with a bias for action and a sharp eye for opportunity.… more