- Insight Global (New York, NY)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 3+ years experience as a Service Desk Analyst or Technical Support - ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...and Problem Management. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
- Stony Brook University (Stony Brook, NY)
- …degree. **OR** + At least 2 years of experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, peripherals, printers ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...five years experience in a Help Desk , Service Desk or technical support … more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... and onboard staff to ensure all can provide quality customer service on procurement, contracting and system...for various initiatives, as necessary, across the agency in support of the Service Desk … more
- CAI (Albany, NY)
- …We are looking for a bilingual customer service -oriented ** Service Desk Analyst** to provide Level 1 technical support to users in an efficient and ... accurate manner. This position will provide Service Desk support to our... Service Desk role and/or technical support role + 6-12 months of customer … more
- City of New York (New York, NY)
- …understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support… more
- City of New York (New York, NY)
- …technical teams, while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall ... increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align...staff to ensure all can provide quality and accurate support and customer service on… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Robert Half Technology (Woodbury, NY)
- …chat and face-to-face desk -side support . The Service Desk Analyst provides clear documentation of each customer interaction while working within ... Description The Service Desk Analyst is responsible to...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more