- SUNY Upstate Medical University (Syracuse, NY)
- …in the Cardiology CT Suite. This position is responsible for delivering exceptional customer service while performing a variety of administrative and clerical ... Job Summary: The Front-End Patient Service Representative (PSR) serves as the first point...tasks to support patient care. The PSR manages patient registration, appointment… more
- Whitsons Culinary Group (Islandia, NY)
- …or related field preferred. Experience + 1-2 years of experience in reception, administrative support , customer service , or HR support preferred. + ... fast-paced environment. Through consistent follow-through, attention to detail, and exceptional customer service , the Receptionist & HR Assistant helps maintain… more
- 32BJ Benefit Funds (New York, NY)
- …system and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional ... SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II...tools for troubleshooting and issue resolution. + Offer exceptional customer service to end users by being… more
- Audacy (New York, NY)
- …a Week In Office expected) **Overview:** **This role is responsible for the Audacy Service Desk including all inbound L1 Triage, Request Fulfillment, and IT L2 ... Operations Support . Leading the Audacy 24x7x365 end-user support , IT operations and service management practices....Delivery teams. + Develop and maintain metrics and measures customer support and satisfaction. + Develop plans… more
- Whitsons Culinary Group (Islandia, NY)
- …and responding to IT service requests in alignment with established service level agreements (SLAs). The Desktop Support Technician partners closely with ... Desktop Support Technician Islandia, NY, USA Requisition Number 15621...Communication: Clear verbal and written communication skills with a customer - service mindset. + Problem Solving: Strong troubleshooting,… more
- Erie 1 BOCES (West Seneca, NY)
- …collaborating with cross-functional teams and stakeholders and will demonstrate strong customer service skills. The ability to troubleshoot technical issues, ... + Maintain, implement and document disaster recovery infrastructure. + Generates Network Service Desk tickets as required. Follows-up and closes all assigned… more
- Resource Recovery Center of Orange County LLC (Middletown, NY)
- …program environment. KEY RESPONSIBILITIES AND ACCOUNTABILITIES (85%): + Provides courteous and engaging customer service from safety desk or residential "L" ... Direct Support Professional Middletown , New York , United...of all clients, visitors, and personnel while providing excellent customer service in a courteous and professional… more
- TEKsystems (Saratoga Springs, NY)
- …crimping connectors, and mounting AV hardware Description * Manage and maintain the AV Support Desk ticket queue * Respond with "triage" via phone or remote ... call * Dispatch yourself and/or related AV resources to customer site to resolve reported issues * Work with...programs (Crestron/Firmware) - upload and download capability with remote support * Field service support … more
- City of New York (New York, NY)
- …the CityTime system; document system issues; submit Remedy tickets for Citywide User Support and interact with the CityTime Help Desk staff to facilitate ... APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE The Department of Social Services (DSS) is...one (1) Clerical Associate IV to function as a Customer Care Representative, who will perform the following: -… more
- Evolent (Albany, NY)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more