- Cayuse Holdings (Albany, NY)
- …**_LOCATION_** Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... High school diploma or GED required. + Experience preferred Service Desk or Customer ...systems, customer support or IT support . + Experience with ServiceNow IT Service … more
- Cayuse Holdings (Albany, NY)
- …LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... High school diploma or GED required. + Experience preferred Service Desk or Customer ...systems, customer support or IT support . + Experience with ServiceNow IT Service … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Protective Industrial Products (Latham, NY)
- …to ensure appropriate staffing and service coverage. + Implement and maintain support desk processes in accordance with company IT standards and best ... JOB SUMMARY The IT Support Desk Supervisor leads and manages...professionally. + Commitment to providing high-quality customer service . + Strong understanding of IT support … more
- Robert Half Office Team (Larchmont, NY)
- …to staff, encouraging cross-training and skill development. Requirements * Proven experience in customer service or front desk management, preferably in a ... service to members and guests while managing front desk operations and staff. This is an excellent opportunity...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Allied Universal (East Durham, NY)
- … desk to help deter incidents, responding to inquiries, and delivering exceptional customer service . Join our team to experience a caring culture that values ... experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill...badges, and providing directions or information as needed. + Support emergency response activities from the front desk… more
- CompuCom (Albany, NY)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide … more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a...issues. - Analytical: Analyze data and summarize research to support ongoing improvement in operations and service .… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more