- Fujifilm (Albany, NY)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. ... an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally...head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more
- BJs Wholesale Club (Amherst, NY)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... why we offer a comprehensive benefits package designed to support your health, well-being and future - both on...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates… more
- Monro Muffler/Brake (Fairport, NY)
- Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but ... coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community...field management, and in store operations at our Store Support Center in Fairport, New York. If you like… more
- Russell Sage College (Albany, NY)
- …assistance to faculty and students. + Perform regular hardware/software maintenance. + Provide IT Service Desk phone coverage. + Service and repair LCD ... attention to detail, ability to work as a team and independently and provide excellent customer service . Knowledge and Skill Requirements: - Must be able to lift… more
- New York State Civil Service (Poughkeepsie, NY)
- …you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of ... NY HELP Yes Agency Civil Service , Department of Title Program Outreach Specialist 1...Office of Diversity and Inclusion Management provides guidance and support to partner agencies on Diversity, Equity and Inclusion… more
- Mindex (Rochester, NY)
- …current clients through thoughtful and ethical sales methods to optimize quality of service , business growth, and customer satisfaction. + Plans and manages ... sales within Data & Analytics and Multi-Tiered Systems of Support (MTSS). They will have a deep understanding of...decisions at all levels within school districts and Educational Service Agencies. Requirements + Generates new sales and fosters… more
- Mastercard (Harrison, NY)
- …Problem Manangement * Change Management * Escalation and Communication * Cost Management * Service Desk and Incident Ticketing * SLA and KPI Adherence * ... role) that will be manage Cloud Platforms in Mastercard and provide operational support to multiple customer applications and products on the platforms. The… more
- Urban League of Rochester (Rochester, NY)
- …implementations, ensuring organizational goals are met. Supervisory Responsibilities: + Manages the Customer Service Coordinator desk reception staff, and ... hours a week Reports to:President & CEO Manages and Coaches: Customer Service Coordinator Hourly Rate: $23.08 to...of Directors, and the Leadership Team. Tasked with executive support responsibilities, the Executive Assistant to the President &… more
- Paylocity (Rochester, NY)
- …available resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a ... and a 401(k) match, as well as perks that support you, your family, and your finances. And if...CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role… more
- Oracle (Albany, NY)
- …and tools such as: Incident Management, Change Management, Ticketing Systems (Jira, Service Desk ), Service Level Agreements, and Escalation processes ... diverse fleet. We develop tools and systems that directly support cloud infrastructure and empower operational teams to build...a thirst for learning + Passion for technology and customer service + Aptitude for suggesting process… more
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