- Albany Medical Center (Albany, NY)
- …procedures. The Tech Field Support is responsible for an exemplary customer service experience for all Albany Med employees during their interaction ... with the Albany Med Help Desk . The Tech Field Support acts as...have knowledge of and the ability to adhere to customer service standards and ensure that all… more
- JPMorgan Chase (New York, NY)
- …Associate I within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support to our clients. Your role ... Join our dynamic team as a Client Service Delivery Associate I and become a vital...governance to accommodating ad hoc tasks from the trading desk and the other operational teams with whom we… more
- International Rescue Committee (New York, NY)
- …offering both immediate solutions and long-term fixes. + Maintain a strong presence on the service desk to monitor live support activity and assist with ... ensure timely resolution in collaboration with other IT teams. + Ensure all service desk requests and incidents are accurately logged, categorized, prioritized,… more
- University of Rochester (Rochester, NY)
- …specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental ... on a flawless flow of communication through the control desk . **SCHEDULE:** 7 AM-3:30 PM; 10 - 15 HOURS...with PICIS and Flowcast. + Must maintain a strong customer service approach at all times, with… more
- TEKsystems (Harrison, NY)
- …have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The ServiceNow team ... of IT support experience and very strong customer service experience! The role is a...then use this information to propose solutions to the Service Desk Coordinator and Manager. This individual… more
- Insight Global (Melville, NY)
- …Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all ... Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is...and internal resources. Must have excellent customer service skills related to providing desktop support .… more
- FLACRA (Clifton Springs, NY)
- …Summary: Following the organization's mission, vision and values, the Enterprise Administrator: Service Desk Technician will support the Agency employees' ... use of technology by providing Tier 1 customer support for: problem resolution for hardware,...apply: Duties 1. Oversee the IT Service Desk , resolve Level 1 technical issues, provide customer… more
- Deloitte (New York, NY)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- Robert Half Technology (New York, NY)
- …optimal system performance. * Troubleshoot and resolve Tier 1 service desk tickets efficiently, maintaining high levels of customer satisfaction. * Manage ... * Demonstrated ability to troubleshoot technical issues and resolve service desk tickets. * Experience in managing...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more