- Hannaford (Albany, NY)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... customer service , and accurate transactions. * Secure...Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as… more
- Centrotherm (Waterford, NY)
- …experience in roles such as Customer Service Representative, Customer Operations Specialist, Inside Sales Support , Account Coordinator, or Order Entry ... Support Specialist ? Senior/Lead Customer Support Specialist ? Customer Service ...perform essential functions. + Prolonged periods sitting at a desk and working on a computer. + Frequent sitting,… more
- Constellation (Oswego, NY)
- …that includes bonus and 401(k). **PRIMARY PURPOSE OF POSITION** Provides day-to-day operational support of the service desk , workplace technologies and ... typically 2 to 4 years related experience in IT Customer Support or 2 - 5 years...Bachelor's degree in Computer Science + A+ and Network+ Customer Service Experience + Knowledge of business… more
- BlackRock (New York, NY)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, and ... funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager** will lead the Global...Service management proficiency** : 8-10+ years in IT support with hands ‑on ITIL practices (Incident, Request, Problem,… more
- BJs Wholesale Club (Ithaca, NY)
- …teams, training team members, and driving and communicating results + 2 years customer service or sales experience preferred. + Basic computer knowledge (MS ... Ensure the right people and operational processes are consistently in place to support excellent member service and execution. + Maintain strong knowledge of… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user ...Required + 2-4 years of experience providing hands-on technical support in a customer -facing role + Demonstrated… more
- University of Rochester (Rochester, NY)
- …technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established ... coverage, which may include nights, weekends and holidays required + Exceptional customer service skills required + Strong communication skills required +… more
- City of New York (New York, NY)
- …databases and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. ... administrative tasks such as, filing, make copies, data entry support work and other permit operation business tasks. "This...systems for researching the answers to questions in a customer service , help desk or… more
- New York State Civil Service (Rochester, NY)
- …is in project management, engineering, audiovisual technology, information technology, training, or customer service , DCM offers a dynamic environment where your ... assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and guidelines.… more
- Curtis Lumber Co. (Ballston Spa, NY)
- …via phone or help desk ticket system + Provide excellent customer service through effective communication, understanding, and logical troubleshooting + ... Specialist is responsible for all aspects of help desk support and technical assistance. Address and...to improve workflow in order to fulfill business needs Customer Service + Acknowledge, greet, and assist… more