- Curtis Lumber Co. (Ballston Spa, NY)
- …via phone or help desk ticket system + Provide excellent customer service through effective communication, understanding, and logical troubleshooting + ... Specialist is responsible for all aspects of help desk support and technical assistance. Address and...to improve workflow in order to fulfill business needs Customer Service + Acknowledge, greet, and assist… more
- FeedMore WNY (Buffalo, NY)
- …Job Type Full-time Description SUMMARY OF DUTIES: Provide excellent customer service through clerical duties related to clients, ... Assist in the assessment of participants' appropriateness for meal service and coordination and implementation of services plans including...back-up for any vacancies + Train newly placed front desk volunteers or support staff. Log volunteer… more
- University of Rochester (Rochester, NY)
- …specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental ... on a flawless flow of communication through the control desk . **SCHEDULE:** 7 AM-3:30 PM; 10 - 15 HOURS...with PICIS and Flowcast. + Must maintain a strong customer service approach at all times, with… more
- Custom Computer Specialists (Bronx, NY)
- … Certification and/or help desk environment experience A PLUS + Excellent customer service skills + Excellent verbal and written communication skills + ... Technician! OVERVIEW: This person is primarily responsible for providing desk side and phone support to the...on-site + Follow up to closed tickets to ensure customer satisfaction + Provide resolution and assistance to issues… more
- NTT America, Inc. (Albany, NY)
- …liaison with customer on administrative and technical matters. + Provide technical support and incident management service desk functions ( Service ... customer . These services include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines...skills with an emphasis on delivery high level of customer service . This position will be a… more
- Compass Group, North America (New York, NY)
- …face-to-face engagement, proactive communication, effective time management, and exceptional customer service . Ambassadors ensure that a seamless, consistent ... to employees who work in a flexible (shared) desk environment an support move coordination. This...WEX Ambassador will consistently deliver a high level of customer service in a fast-paced environment and… more
- Rockefeller University (New York, NY)
- …excels in a diverse, multi-user environment and is passionate about providing exceptional customer service and technical support to individual laboratories ... Specialist who is passionate about providing exceptional, proactive customer and technical service to our campus...walk-in help desk . As part of the Service Desk team, you will actively engage… more
- Insight Global (Melville, NY)
- …Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all ... Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is...and internal resources. Must have excellent customer service skills related to providing desktop support .… more
- Mindex (Rochester, NY)
- …districts and customers for Mindex product support . The mission of the Service Delivery team is to exceed customer expectations and create positive and ... every customer interaction. Essential Functions: + Triage customer chat requests and help desk tickets...initiative and follow-through skills + Strong focus on exceptional customer service + Stellar communication skills; ability… more
- Utica College (Utica, NY)
- … Support Services department of IITS , this position provides first-level Help Desk support to Faculty, Staff, Students, and others for hardware, software, ... all groups and departments in IITS . The Help Desk is customer -focused and must remain upbeat...Yes Major Responsibilities + Provide a high level of customer service in all interactions. + Ability… more