• Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Problem Solving,Technical ... our differentiators. We are seeking a customer service centered Service Desk Specialist...proper use of hardware and software. + Perform in-person customer service and phone support more
    General Dynamics Information Technology (08/09/25)
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  • Service Desk Technician - TS/SCI…

    General Dynamics Information Technology (Chantilly, VA)
    support and or networking * Required Technical Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Problem...Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK more
    General Dynamics Information Technology (08/08/25)
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  • Desktop Support Services Help Desk

    ManTech (Herndon, VA)
    desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid… more
    ManTech (08/09/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
    TekSynap (08/14/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....collaborating with other IT leaders to support integration efforts and align operational strategies with organizational… more
    SMX (08/12/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
    MPR Associates (06/09/25)
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  • Service Desk Specialist - active…

    V2X (Springfield, VA)
    …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be ... (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1...for the IT-related service requests, and the service incidents and problems for the customer 's… more
    V2X (07/07/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... service delivery opportunities and issues + Accountable for service desk performance, meeting customer ...a related field + 8+ years of experience in service desk operation, leading IT support more
    ManTech (05/17/25)
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  • Bilingual (Portuguese/English) Service

    CAI (Richmond, VA)
    …looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese ... an efficient and accurate manner. This position will provide Service Desk support to our... Service Desk role and/or technical support role + 6-12 months of customer more
    CAI (07/16/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... delivery opportunities and issues + Taking accountability for service desk performance, meeting customer ...are closed properly and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and… more
    ManTech (06/11/25)
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