- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services End User... delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer expectations, and… more
- City of Norfolk, Virginia (Norfolk, VA)
- …and security issues. + CUSTOMER SERVICE /HELP DESK : Provide excellent customer service and IT support to all agencies. This includes diagnosing ... software issues with computers and other devices. Providing exceptional customer support is the number one priority...Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and… more
- Serco (Herndon, VA)
- …team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support personnel to collaborate closely with the customer for stable IT and ... your team to provide high quality network and help desk support to our current and future...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Guidehouse (Mclean, VA)
- …practices. + Lead the design, implementation, and continuous improvement of HR Service Desk and Employee Services delivery models, ensuring operational ... teams. + Manage the strategic operations of the HR Service Desk , ensuring HR tickets in ServiceNow...a matrixed, challenging environment with a strong focus on customer service and operational excellence. + Demonstrated… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …and industry-standard CPQ tools. * Proven experience navigating non-standard Enterprise Customer deals and Master Service Agreements. * Excellent interpersonal ... the Role:** Matterport is looking for a Manager, Deal Desk who will manage a team of deal ...of deals. You and your team will deliver critical support to the sales organization on complex deal structures.… more
- Steampunk (Mclean, VA)
- …infrastructure, and guide our ** Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + **Design ... + **Elevate Support :** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience. +… more
- Serco (VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... officer, https://www.linkedin.com/in/dixonhicks/ , leads the Maritime Industrial Base (MIB) support for this high-performing contractor team supporting NAVSEA. **_DRPM… more
- US Courts (Alexandria, VA)
- …and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical support in ... matter expert may be escalated to the next level; Utilize and maintain service desk management application; Analyze, log, track and resolve software/hardware… more
- Bon Secours Mercy Health (Winchester, VA)
- …urgent care clinic by managing staffing, training, supplies, workflow, billing processes and customer service as well as maintaining a safe, positive work ... for front desk receptionist, medical assistant, x-ray technician and other support staff positions. + Creates and maintain staff work schedules and ensure… more
- HCA Healthcare (Ashland, VA)
- …+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more