- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- GovCIO (Richmond, VA)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/6891/ service - desk -administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6891_ **Category** _Administrative Services/… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations ... customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support ...degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... queries by telephone or self- service ticket in support of internal and/or outside customer computer...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector...independently and as part of a team. + Excellent customer service , communication, organizational and technical skills.… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support ...independently and as part of a team. + Excellent customer service , communication, organizational and technical skills.… more
- Allied Universal (Sterling, VA)
- …and employees, helping to deter security-related incidents while providing exceptional customer service . Your role will involve monitoring access, verifying ... and eligibility. As a **Security Professional - Aero Front Desk Patrol** in **Sterling, VA** , you will serve...experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill… more
- Allied Universal (Mclean, VA)
- …Your role involves monitoring access, verifying credentials, and providing exceptional customer service while addressing security-related concerns. You will ... and eligibility. As a **Security Officer - Retail Front Desk Specialist** in **Mc Lean, VA** , you will...experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill… more
- Allied Universal (Norfolk, VA)
- …through your presence and professionalism. You will provide exceptional customer service , manage access control, and support a welcoming environment while ... experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill...Allied Universal management regarding security-related matters at the front desk . + Support a welcoming environment while… more
- Spectrum Comm Inc (Falls Church, VA)
- …junior help desk staff, providing guidance on troubleshooting methods and customer service best practices. + Maintain accurate documentation of support ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more