- CACI International (Reston, VA)
- …in ServiceNow. * Intake Help Desk tickets and prioritize them per customer expectations and guidance. * Support the IT Operations Manager by understanding ... * Create and update, on a regular basis, Help Desk as well as Technical Support documentation...confidence with the user. * Demonstrated experience with providing customer service for systems that reside in… more
- General Dynamics Information Technology (Chantilly, VA)
- …TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and ... None **Job Family:** Technical Support Services **Skills:** Active Directory (AD),Help Desk Support ,Technical Support **Certifications:** Security CE + -… more
- Koniag Government Services (Winchester, VA)
- …include, but are not limited to:** + Deliver quality help desk support services to a geographically dispersed customer base + Document, diagnose, escalate ... Desk Technician with a Top-Secret clearance to support ATS and our government customer in...and training to a user base + Excellent communication, customer service and organizational skills + Must… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary… more
- Robert Half Technology (Mclean, VA)
- …to Active Directory, Windows 10, and Office applications. * Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation. * ... of hardware, software, and network issues. * Familiarity with service desk ticketing systems and best practices...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- V2X (Reston, VA)
- …Minimum of 2 years technical writing experience. + Experience + Minimum 1-year customer service experience + Excellent written and verbal communication with ... (phone and email) assisting users by providing superior quality support and service information to users +...technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills &… more
- Allied Universal (Herndon, VA)
- …include managing access control, verifying credentials, providing exceptional customer service , and addressing security-related concerns promptly. ... and eligibility. As a **Security Officer - CRE Front Desk Part-Time** in **Herndon, VA** , you will serve...experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill… more
- Allied Universal (Mclean, VA)
- …verifying credentials, and assisting with visitor inquiries, all while providing outstanding customer service . By maintaining a visible presence, you help to ... experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill...daily activities, incidents, and/or unusual occurrences at the front desk . + Support emergency response activities as… more
- Allied Universal (Herndon, VA)
- …will include managing access control, assisting visitors, and providing exceptional customer service while utilizing computer or tablet systems. You ... and eligibility. As a **Security Professional - CRE Lobby Desk Patrol Full-Time** in **Herndon, VA** , you will...experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill… more
- System One (Reston, VA)
- …and redirecting phone calls. You have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a ... ALTA IT Services is looking for a Front Desk Receptionist to work for an exciting company...resolves any scheduling conflicts. + Perform administrative and office support activities including answering incoming calls and filing. +… more