- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk -side support ... be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled...+ High School with 0 - 3 years IT customer support (or commensurate experience) + Secret… more
- NANA Regional Corporation (Arlington, VA)
- …tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly from the users ... hiring a Field Service Technician to provide training and on-site support , helping our government client effectively use analytical tools to achieve their… more
- Conduent (VA)
- …of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in ... of company and client programs, policies, and technology. + Support team operations during peak times or absences to...navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating… more
- CompuCom (Richmond, VA)
- …of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved and customer expectations are met or exceeded. + Responsible ... procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2),...schedule and provide backup support . + Maintain Customer Satisfaction by successfully managing all service … more
- Insight Global (Arlington, VA)
- Job Description -Provide outstanding support to Government customer users. -Deliver desk -side support , regularly scheduled backups, network storage ... Microsoft Windows environments and Microsoft software -Excellent verbal, written, and customer support skills -Bachelors degree -ITIL Foundations v4 -Security+… more
- V2X (Springfield, VA)
- …hardware, software, network, system/application access, and telecommunications systems. interfaces with NMCI Service Desk to ensure customer issues are ... queries by telephone or self- service ticket in support of internal and/or outside customer computer...Shall have 3 or more years' of experience in service desk , desktop support , system… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... Help Desk as well as providing help desk support . In this role, you will...At least 3 years of Momentum experience, demonstrating strong customer service and leadership. * Understanding of… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... **MANTECH** seeks a motivated, career and customer -oriented **Desktop Support Services Operations Manager**...and others to maintain focus on key requirements and support and service delivery opportunities and issues… more
- Leidos (Virginia Beach, VA)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... Services team. The candidate will be responsible for direct desk -side support for the customer ,... ticket management software. *Basic network troubleshooting skills. *Excellent customer service skills. *Excellent oral and written… more
- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications ... **MANTECH** seeks a motivated, career and customer -oriented **Desktop Support Services End User... delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer expectations, and… more