- SAIC (Reston, VA)
- …areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure ... IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads...many will be remote, with the exception of Help Desk , Deskside Support , and select Infrastructure roles.**… more
- SHINE Systems & Technologies (Reston, VA)
- …+ Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support . + Ability to work in a fast-paced ... and program analysts with federal acquisition program experience. The Customer Relationship Manager (CRM) will provide support ,...environment. + Outstanding customer service skills with the ability to… more
- Leader Communications Inc. (Portsmouth, VA)
- …Responsibilities Includes but is not limited to the following: + Providing desktop support and service desk operations, including troubleshooting hardware ... use policies. + Exhibiting strong written and verbal communication, effective customer service , and problem-solving skills in high-pressure environments. +… more
- Kuehne+Nagel (Herndon, VA)
- …responsible for procurement. **What we would like you to bring** + 2+ years customer service /operations experience with high volume email enquiries. + 1+ years ... as needed, for up-to-date knowledge. + When assigned to customer implementations, as either support or lead,...a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am -… more
- CACI International (Chantilly, VA)
- …face-to-face (walk-up) support where applicable, ensuring responsive, courteous customer service . + Monitor system performance and alerts, identifying ... education. + Minimum 3 years of experience in Help Desk support , IT service ...to support 24x7 mission-critical operations. + Demonstrated customer service orientation, with experience supporting end… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …servers in a timely and professional manner via telephone, email, remote tools, and hands-on support . Great customer service should be your motto by being a ... + Update and create documentation to be used across the Service Desk organization + Provide videoconference administration and support . + Any other duties… more
- Deloitte (Arlington, VA)
- …and operational aspects of professional services contracts. Job functions include: + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including… more
- Epsilon, Inc (Alexandria, VA)
- …the candidate in this position.)_ + Ability to lift up to 15 lbs. and perform desk -side campus customer and support office site visits, as needed. **Physical ... ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000… more
- NANA Regional Corporation (Fredericksburg, VA)
- …Records, RTT, PCMD, mobile forensic reports, etc.). + Possess and demonstrate excellent customer service centric attitude. + Be proficient with Microsoft Office ... with Engineering, Security, and Systems Administration teams to incorporate customer feedback and address key support and...least five (5) years direct related experience in help desk and network support . + A minimum… more
- General Dynamics Information Technology (Chantilly, VA)
- … support and technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web Browser,Writing **Experience:** 5 +… more