- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help Desk SOP and ... delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides functional, technical,...Oracle User Productivity Kit (UPK) tool. -Ensures DAI Help Desk support contractor staff is fully trained… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer -focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... experience OR Bachelor's degree + 1+ year of hands-on experience supporting customer IT help desk . + Experience resolving technical problems and answering… more
- SAIC (Reston, VA)
- …areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure ... IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads...many will be remote, with the exception of Help Desk , Deskside Support , and select Infrastructure roles.**… more
- Deloitte (Arlington, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including… more
- SHINE Systems & Technologies (Reston, VA)
- …+ Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support . + Ability to work in a fast-paced ... and program analysts with federal acquisition program experience. The Customer Relationship Manager (CRM) will provide support ,...environment. + Outstanding customer service skills with the ability to… more
- THOR Solutions, LLC (Norfolk, VA)
- … customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to waterfront/shipboard ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- V2X (Springfield, VA)
- …as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team. + The IT Enterprise Desktop team supports a wide array ... Desktop Support - active TS/SCI clearance to support our government customer based in Springfield,...approaches. Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating… more
- The Goodyear Tire & Rubber Company (Danville, VA)
- …sales associate, Entry Level-Lube Technician, Technician, express lube technician, customer service , service , front desk , general service , retail, ... #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist,… more
- CACI International (Chantilly, VA)
- …direction + Support the SIAM functions including ecosystem governance, customer engagement, service transition, and performance management + Support ... the impact of the ecosystem's ability to deliver on customer commitments + Support in the organizational...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC)… more
- Deloitte (Rosslyn, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... practices. Ongoing and Post Execution Risk Management and Contracting Support + Assist with ongoing contracting, risk management and...and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership… more