- CompuCom (Austin, TX)
- … Manager will manage performance of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved and customer ... Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise,...schedule and provide backup support . + Maintain Customer Satisfaction by successfully managing all service … more
- Stryker (Austin, TX)
- …Provide feedback and suggestions to improve service levels, internal processes and customer support methodology. . Support Sales Department by providing ... As our Account Services Rep. you will primarily be supporting our...You Need:** **Mandatory:** + 2+ years of order entry customer service experience required + High school… more
- Red Hat (Austin, TX)
- …architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just "break-fix" solutions. Customers ... **About The Job** Red Hat's Technical Services team is looking for an enterprise-level engineer...support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You… more
- Ricoh Americas Corporation (Houston, TX)
- …Must Have:** . High School Diploma (or equivalent) with a passion for technical support and customer service excellence. . Prior experience in IT ... deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. **Roles and Responsibilities:** . Engage… more
- SHI (Austin, TX)
- …or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery Manager is ... responsible for the day-to-day management of customer service delivery and ensuring a high...**External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a… more
- GE Vernova (TX)
- …such as Customer Health Checks. Partnering closely with the Product, Services and Support organizations and key stakeholders, you will ensure that ... stakeholders. + Coordinate cross-functional response teams including Product, Engineering, Support , Services , Sales, and Customer ...improvements in product quality, support processes, and service delivery. + **Voice of the Customer … more
- Honeywell (Houston, TX)
- …**KEY RESPONSIBILITIES** * Technical Customer Support * Resolve customer issues promptly and ensure exceptional service . * Documentation of all ... customer issues and the delivery of exceptional customer service . Your expertise in PMC applications...Technical Customer Support * Resolve customer issues promptly and ensure exceptional service .… more
- Luminator Technology Group (Plano, TX)
- … Technician II, you will be at the heart of our customer service operations, providing hands-on technical support and training to our customers and other ... standard methodologies, equipment protocol, and safety guidelines. Customer Support : + Provide on-site pre-start-up, start-up, contracted service work,… more
- Canon USA & Affiliates (Austin, TX)
- … interactions to achieve regional and corporate sales/marketing goals. Provide ongoing customer support through product installations, upgrades, phone support ... of the sales team) to meet company and regional objectives and provide optimal customer support . + Understand and present the technology associated with each key… more
- Insight Global (Spring, TX)
- …Global is seeking a highly skilled and customer -focused Display Engineer to join the customer support team at one of our clients in Spring, Texas. This role ... display hardware, firmware, and integration issues. Collaborate with quality, ODM, and customer support teams to resolve issues. Customer Engagement:… more