- IBM (San Francisco, CA)
- …a crucial member of the support organization, directly contributing to customer satisfaction and success . You will tackle complex technical challenges ... and responsibilities** HashiCorp is seeking a highly skilled and customer -focused professional to join our Support Engineering...skilled and customer -focused professional to join our Support Engineering team for Consul and Nomad. This is… more
- ManageCasa Inc. (San Francisco, CA)
- …and experience managing a support team in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support ... resolution and communication with customers. + Partner with the Customer Success and Product teams to gather...Qualifications Experience + 5+ years of experience in a customer support role, with 2+ years in… more
- Pacific Aviation (San Francisco, CA)
- Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in ... exceptional service. Our team thrives on collaboration, professionalism, and shared success -and we're excited to welcome new teammates who share these values.… more
- Amazon (Santa Clara, CA)
- …with internal and external partners to optimize resource allocation and project success . - Evaluate and prioritize projects in conjunction with customer ... Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives. Basic Qualifications - 5+ years of program… more
- Amazon (Desert Hot Springs, CA)
- …safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site ... and safety professionals at your designated site. Your teams' success will depend on your ability to create and...and provides Operations with accurate reporting and metrics to support business safety initiatives. * Deliver on-time and quality… more
- CACI International (El Segundo, CA)
- …standards. + Support organizational change initiatives to improve and maintain customer operations. + Collaborate with other program support functions to ... Regional Site Project / Launch Support Manager Job Category: Project and Program Management...collaborating with launch site leads to ensure network mission success + Ensure compliance with company policies, industry regulations,… more
- Palo Alto Networks (Santa Clara, CA)
- …covers strategy and operations, including AI initiatives, for all post-sales functions ( Customer Success , Professional Services, Technical Support ). Focus ... industry is preferred. Hands-on design & execution of AI solutions, Professional Services & Customer Success is a plus. **The Team** Our Strategy and Business… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …Management Team, perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform ... **Passport Support Associate IV** **Category:** Administration **Main location:** United...issues requiring more senior-level expertise * Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters,… more
- IBM (San Jose, CA)
- …balanced across engineers, and that the team delivers on their commitment to customer success . * Implement, maintain, and enhance escalation processes and ... you'll be part of a team that transforms our customer 's challenges into solutions. Seeking new possibilities and always...escalated issues to ensure appropriate response and focus of support teams * Manage the hiring, development, and retention… more
- SolomonEdwards (Sacramento, CA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current ... services firm offering financial, operational, and technology consulting and operations support . We work with some of the world's most prominent companies… more