- Intuit (San Diego, CA)
- … (VoC) data science, survey and data infrastructure, reporting and analytics to support GBSG Customer Success across digital and assisted experiences. ... **Overview** Intuit Customer Success (ICS) Data Science has...proactive retention, and intelligent cross-sell via expert and digital support . + **AI-Powered Customer Obsession** - Embedding… more
- SAP (Palo Alto, CA)
- …Business Network knowledge capital and continuously improve our implementation framework to support customer success . Mentor business process consultants. ... sharing expertise to foster customer self-sufficiency and support ongoing solution success . Apply in-depth knowledge...Support in partnered project to ensure ecosystem and customer success . Act as a liaison between… more
- Wolters Kluwer (Irvine, CA)
- …from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success / Support **You're a Great Fit if You** ... -facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) +… more
- SAP (Palo Alto, CA)
- …compelling presentations, leading strategic engagements, and collaborating across teams to drive customer success . **-Deal Support ** + Deliver high-impact ... knowledge of SAP solutions and relevant industries, backed by customer success stories. + Lead complex deals...process. + Identify opportunities for expanding usage and obtain customer advocacy. **-Demand Generation** + Lead and support… more
- Palo Alto Networks (Santa Clara, CA)
- …is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on… more
- ServiceNow, Inc. (Santa Clara, CA)
- …durations and business contexts. The SAM will be delivering both proactive and reactive support that drives customer success . This role also contributes to ... with internal teams across technical support , engineering, peer groups, and customer success to advocate for customer needs * Contribute to internal and… more
- Palo Alto Networks (Santa Clara, CA)
- …is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Intuit (San Diego, CA)
- …and enhance frontline capabilities. + Drive end-to-end strategic alignment across product, sales, and customer success to support integrated customer and ... **Overview** Join our Customer Success organization as a Group...develop strong cross-functional relationships, and implement programs that scale support for our high-value customer segments. **What… more
- FocusKPI Inc. (San Francisco, CA)
- …Architecture & Operations team is the connective tissue between Commercial Strategy, Sales, Customer Success & Support , Marketing, and Product. Sitting in ... processes are clear and effective. + Drive structured feedback loops from Sales, Success , and Support into Product and Marketing, translating field learnings… more