- DocMatter Inc. (San Francisco, CA)
- …innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and ... providing ongoing support to our customers in the life sciences space....satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success , Account Management, or Strategic Partnerships… more
- Datavant (Sacramento, CA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...of our customers and how our solutions and products support those goals + Excel in advanced account management… more
- DataVisor (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation. This...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- Dynatrace (Mountain View, CA)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate...support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- Revelyst (Irvine, CA)
- …innovation and redefine what is humanly possible in the outdoors. We are seeking a ** Customer Success Representative** to join our team who will provide sales ... support , customer service, and manage orders for an...This position reports to the Sr. Manager NA Sales Ops/ Customer Success and is based in our **Irvine,… more
- Confluent (Sacramento, CA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
- Coinbase (Sacramento, CA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter ... expectation setting. * You will be responsible for providing best in class customer support , handling customers proactively to mitigate issues, handling contacts… more
- DataVisor (Mountain View, CA)
- …join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), you will manage a portfolio of client relationships and ... automation rules to detect suspicious activities. You will work cross-functionally with Customer Success , Engineering, and Product teams to achieve your goals.… more
- IBM (Costa Mesa, CA)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... willing to help and be helped - as you support pilots that compel clients to invest in IBM's...IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM… more
- IBM (San Francisco, CA)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... willing to help and be helped - as you support pilots that compel clients to invest in IBM's...IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role… more