- Nelnet (Albany, NY)
- …professional experience** **EXPERIENCE:** **Minimum 5+ years of proven experience in technical support , customer success , or client-facing technical roles** ... work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve...working at the intersection of implementation, product development, and customer success . The ideal candidate will be… more
- Meta (New York, NY)
- …**Minimum Qualifications:** Minimum Qualifications: 7. 5+ years of experience in client management, customer success , customer support , or a related ... partners and cross-functional teams 10. Proficiency in CRM software and other customer support tools 11. Proficiency in managing multiple projects simultaneously… more
- LiveRamp (New York, NY)
- …in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing B2B software, ... offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within...to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed,… more
- Wolters Kluwer (New York, NY)
- …by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support , Customer Success , Sales, and ... career support , and assignment of projects that enable individual growth. * Support Marketing, Sales, and Customer Experience by joining customer calls,… more
- Justworks (New York, NY)
- …Justworks. You thrive in a highly cross-functional role where you collaborate with Customer Success , Support , and product Specialists to deliver seamless ... end-to-end and are energized by both revenue impact and customer success . As an Account Development Executive,...for product-specific upsell motions, working in partnership with CSMs, Support , and Customer Retention as appropriate. +… more
- Proofpoint (Albany, NY)
- …scale training content, certifications, and lab environments. + Act as a liaison between customer success , support , and services to ensure post-sale ... evangelist, field enabler, and cross-functional bridge between product, sales, marketing, and customer success - operating globally across multiple time zones… more
- Wolters Kluwer (Colonie, NY)
- …from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success / Support **You're a Great Fit if You** ... -facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) +… more
- ITW (New York, NY)
- …effectively at all levels,** fostering strong internal and external relationships to support customer success and collaboration. + **Prioritize ... in our future and expanding our sales team. This role is designed to support our growing upfitter network and drive demand from targeted end-user accounts. As a… more
- Wolters Kluwer (New York, NY)
- …and features/functionality, as well as of any release to marketing, sales, sales support , customer success , and sales enablement colleagues for effective ... to think creatively. The ideal candidate is a product manager whose expertise in customer engagement and commercial strategy is matched by a passion for go to market… more
- Justworks (New York, NY)
- …revenue-generating team member - across Sales Development, Sales, Partnerships, Onboarding, Customer Support , and Customer Success - is equipped with the ... and accelerated go-to-market cycles, Justworks is transforming how we prepare our customer -facing teams. The GTM Readiness organization exists to ensure every… more