- Cisco (New York, NY)
- …routing and switching technologies, ensuring solutions are relevant to customer success and aligned with Cisco's Validated Designs. Support the introduction ... be a key part of Cisco CX's adoption and customer success efforts as we seek to...an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support … more
- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... Advocacy & Marketing Specialist to help bring our customers' success stories to life. This role is ideal for...in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute… more
- The Hertz Corporation (Albany, NY)
- …or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed ... We are seeking a Customer Experience Manager to lead CX strategy and...needs, shaping future-state experiences, and influencing how we measure success . This is a rare opportunity to shape and… more
- Acosta Group (Syracuse, NY)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...aligns with the principals' business priorities and drives long-term success . + **Client Engagement** : Personally call on all… more
- Amazon (New York, NY)
- … needs and drive software solutions. Most importantly, M-EAEs recognize that long-term customer success depends on proactive domain-focused guidance to ensure ... Specialist TAMs, the M-EAE role assists in driving long-term success for key enterprise accounts. The M-EAE develops deep...facilitating customer specific training to ensure the customer support experience is high across the… more
- LinkedIn (New York, NY)
- …architecting complex, multi-stakeholder strategies that deliver measurable ROI and long-term customer success . + Apply advanced measurement expertise to ... needs, reshape strategic conversations, and provides input to account plans that anchor customer success in long-term ROI and platform-wide value. + Forecast and… more
- Amazon (New York, NY)
- …- We take pride in leveraging the knowledge and expertise of our team in support of customer delivery, and celebrate the enhanced impact we have by bringing ... the future of the financial services industry through the translation of a customer vision into actions that realize long-term value through innovation? Do you have… more
- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team to focus on the Private Equity Industry. This is a unique ... innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or highly competitive...* Partner with Sales and PE BD to manage Success Criteria and KPIs of the PE Program *… more
- Amazon (New York, NY)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- The Hertz Corporation (Albany, NY)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more