- Ivalua (New York, NY)
- CUSTOMER SUCCESS SPECIALIST (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers'… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer … more
- Renaissance (Buffalo, NY)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide...enhancements. + Partner with sales and executive teams to support **contract renewals, amendments, and growth opportunities** , including… more
- Amazon (New York, NY)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence org, you...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Oracle (Albany, NY)
- …+ Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support data-driven decision-making. + ... business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders… more
- Amazon (New York, NY)
- …The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also ... and Responsibilities - As a key member of the customer account team, ensure success in building...a technical liaison between customers, service engineering teams and support About the team Our team is dedicated to… more
- Cisco (New York, NY)
- …Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. ... lead a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching...satisfaction (eg CSAT). + Align with Sales, Product Management, Support , and Engineering to ensure a seamless customer… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you will play ... offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within...in-office position in New York City._** **You will:** + Customer Success : + Build and maintain strong,… more
- SHI (Albany, NY)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... performance and growth objectives and providing ongoing coaching and support . + Customer Retention & Engagement. Drive...using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and… more