- Citigroup (Irving, TX)
- …our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. ... Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply… more
- GovCIO (Austin, TX)
- …is important. Additionally, flexibility and forward-thinking views are important for success . Candidate will be responsible for managing the product throughout the ... product life cycle from inception to sunset in support of organizational strategy and objectives. This is a...other iterative development approaches. + Gather, manage, and prioritize customer requirements. + Act as the customer … more
- Cengage Group (Houston, TX)
- …prioritization, ensuring that each product initiative is tied to business and customer success metrics. + Cross-Functional Collaboration: Partner closely with ... inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well...role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for… more
- Amazon (Austin, TX)
- …via EBAs. Owning the EBA value proposition and internal/external messaging, driving Customer success stories, field enablement motions, and delivering projects ... multiple global teams. - Drive EBA messaging and marketing efforts, including Customer success stories and marketing collateral development. - Identify and… more
- HCA Healthcare (Frisco, TX)
- …key marketing liaison, influencing and aligning stakeholders across Sales, Product, and Customer Success to ensure cohesive go-to-market strategies and maximize ... benefits may vary by location._** You contribute to our success . Every role has an impact on our patients'...internal teams to ensure successful event execution. + Conduct customer and market research to support campaign… more
- Airtable (Austin, TX)
- …strategic customers maximize their value from Airtable. You'll work cross-functionally with Customer Success , Sales, and Services teams to guide implementation, ... on schema design, automations, and platform best practices + Deliver ongoing technical support for critical customer moments - from initial onboarding through to… more
- SAP (Houston, TX)
- …consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery. Join us for a unique ... field phases with your field team, that enhances your support in the APM role, a critical customer...fully engaged and present to ensure maximum learning and success . As such, vacation will not be approved during… more
- JPMorgan Chase (Plano, TX)
- …Customer Satisfaction (CSAT) and Net Promoter Score (NPS). + Familiarity with customer support platforms and content management systems. + Experience managing ... reporting, and drive improvements to our products + Create success metrics and roles and responsibilities for execution +...creation of helpful tips and videos to enhance our support content and influence customer satisfaction. **Required… more
- Cengage Group (Houston, TX)
- …know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. ... in evolving our products into intuitive, impactful digital experiences that support students, educators, and schools nationwide. You'll bring teams together, set… more
- Grundfos (Katy, TX)
- …service applications, system diagnostics, pump commissioning, advanced technical support , quoting and other solutions/service-related functions. Utilizes advanced ... knowledge of Peerless product solutions and expertise to meet customer needs; knowledgeable on all product applications. Travels to customer locations to… more