- The Hertz Corporation (Richmond, VA)
- …or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed ... We are seeking a Customer Experience Manager to lead CX strategy and...needs, shaping future-state experiences, and influencing how we measure success . This is a rare opportunity to shape and… more
- Concentrix (Richmond, VA)
- …an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." ... QUALIFICATIONS** + 2+ years of experience working in a customer service or sales capacity + Prior success...help promote a healthy you + Mentorship programs that support your rewarding career journey + Work-from-home convenience with… more
- Amazon (Arlington, VA)
- … meeting to extract custom requirements used to design custom network solutions. - Support on-site and remote customer support activities to include systems ... will work with other internal and external-facing roles: Technical Program Managers (TPMs), Customer Care Team, Customer Success Managers (CSMs), Technical… more
- Amazon (Arlington, VA)
- …by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers About the… more
- Amazon (Herndon, VA)
- …evangelizing customer needs to AWS leadership, product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer ... National Security by paving the way for innovation through customer advocacy? Do you have the program management and...operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.… more
- CACI International (Arlington, VA)
- …to increase customer satisfaction and customer respect. + Analyzing customer IT requirements for IT support and recommends preferred solution that ... Customer Account Manager Job Category: Information Technology Time...solutions that optimize engineering, management, and cost parameters. + Support diagnosis, resolution, and documentation retention of IT problems… more
- Amazon (Herndon, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- The Hertz Corporation (Richmond, VA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- Amazon (Arlington, VA)
- …our mission to anticipate and deliver technology solutions that enable customer success through proactive planning, collaborative building, reliable delivery, ... Administration, or related field - 3+ years of experience in technical support , platform administration, or similar customer -facing technical role - Proficiency… more
- NVR (Reston, VA)
- Customer Care Team Lead Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=35411) As a Customer Care Team Lead, you will lead a team of associates… more