- Percepta (Melbourne, FL)
- …The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by ... in working with technology is preferred + Experience with customer contact systems + Adaptability and flexibility...Recommends changes to departmental policies and procedures to improve support services provided to the customer , keeping… more
- Percepta (Melbourne, FL)
- …The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by ... in working with technology is preferred + Experience with customer contact systems + Adaptability and flexibility...Recommends changes to departmental policies and procedures to improve support services provided to the customer , keeping… more
- Teleperformance USA (Port Saint Lucie, FL)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance… more
- Pearson (Tallahassee, FL)
- … team efficiencies and quality + Perform other duties as assigned ** Customer Connections Support Responsibilities** **:** + Handle inbound calls professionally, ... utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center primarily… more
- Mass Markets (FL)
- …the success of a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...+ Listen to customers, understand their needs, and resolve customer issues + Utilize systems and technology… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …potential business impacts through discovery and translation of insights to support customer experience, product, pricing, forecasting, planning, and marketing ... Support Manager in developing strategic business cases for Customer Experience initiatives to influence partners and Senior Executives....respond to those requests that are related to the accessibility of the online application system due to a… more
- Siemens Energy (Orlando, FL)
- …system orders are processing correctly, helps manage order delivery scheduling, helps support customer service and quality issues and monitors backlog to ... **A Snapshot of Your Day** Customer Order Management (COM) employees act as a...base to manage and address open order lines and support requests and questions as needed. You would then… more
- University of Miami (Coral Gables, FL)
- … support services, related to business applications and operating systems , to ensure enterprise-wide networks and peripherals are functioning properly. This ... devices across Windows and Mac environments. 2. Provide quality customer service support in a prompt, courteous,...the incidents and Requests in the ServiceNow incident tracking system . 11. Decommissions any existing hardware that has been… more
- Insight Global (Boca Raton, FL)
- Job Description We are seeking two contractors to assist with customer configuration support and data verification. This role will eventually evolve into ... responsibilities similar to the Sales Support positions, involving direct customer interaction and...data into detailed Excel sheets, which feed into automated systems for internal processing. Verify returned data and reconfirm… more
- CGI Technologies and Solutions, Inc. (Miami, FL)
- …& Welfare Benefits \#CGIFederalJob \#PassportUS **Skills:** + Communication (Oral/Written) + Customer Service & Support + Detail-oriented + Microsoft Office ... ** Support Associate II** **Category:** Business Analysis (functional and...comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing… more