- Verint Systems, Inc. (Albany, NY)
- …or related field or equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application ... tracking and documenting issues throughout the lifecycle of a support case. + Meet or exceed customer ... role + Experience using and administrating Windows operating systems (client and server), IIS, Tasks and Services +… more
- Robert Half Office Team (New York, NY)
- …for an experienced Customer Service Manager to lead and enhance our customer support operations in New York, New York. This long-term contract position ... ensuring positive outcomes. * Train team members on superior customer service practices and system usage. *...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Robert Half Office Team (Syracuse, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... improve processes and enhance the customer experience. * Document and update customer interactions and inquiries in relevant systems . * Adhere to company… more
- Robert Half Office Team (West Babylon, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... customer inquiries, providing prompt and detail-oriented assistance while ensuring customer satisfaction. * Utilize authorized systems to gather, update, and… more
- Protective Industrial Products (Latham, NY)
- …JOB SUMMARY The Customer Experience Specialist (CXS-1) provides high-quality customer support and problem resolution utilizing telephone, email, and chat ... JOB TITLE Customer Experience Specialist DEPARTMENT Customer Experience...by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. You work effectively… more
- The Hertz Corporation (Albany, NY)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- Robert Half Finance & Accounting (Ballston Spa, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... with sales, production, and logistics teams to streamline order processing and enhance customer satisfaction. * Support the sales team by managing and updating… more
- University of Rochester (Rochester, NY)
- …representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department. With the ability to work independently as ... as part of a team provides professional and expeditious quality customer service. Investigates and resolves problems internally and externally. **ESSENTIAL… more
- NASCO (Albany, NY)
- …and correct core problems. Able to provide standard levels of technical customer support across one or a number of system areas on the NASCO processing ... Uses Knowledge Tree database and interacts with telecommunications, development, system support and Technical staff in order...and Technical staff in order to research and resolve customer issues. May work with more experienced Plan Advocate… more
- Robert Half Accountemps (West Henrietta, NY)
- …ensuring the accurate processing of accounts receivable activities and delivering excellent customer support . This role offers an opportunity to collaborate with ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the… more